Hotel is in prime position, near the Cibeles fountain,metro banca de Espanya and lots of great bars just a street or two back. The staff are excellent, special mention to Sarah at the front desk. The roof top bar has great views, but is somewhat pricey. Breakfast is very good as is the service. Yes the showers leak a little... More

The hotel is just right, perfect location, clean nice rooms, and a very friendly and helpful staff. Its just in the center and walking distance of Madrid's hot spots. The price is good for what you get. Recommeded

Rooms are nicely done with a charming old feel.... Location is beautiful... You can walk down to all the old parts of the city.. They have a fabulous terrace restaurant with great service and fantastic views..During evenings the bar on te terrace was always buzzing with great crowd ... Breakfast was good as well compared to any other place I... More

Fantastic accommodation - quiet room, spotlessly clean, spacious by European standards, comfortable bed, excellent shower and delicious breakfast (wow fresh orange juice and even cava) The hotel has a lovely ambiance particularly where they serve breakfast and drinks, and its proximity to the airport bus, the hop-on/off bus and the museum triangle is second to none. The staff were friendly... More

I am an elderly experienced world traveler who does much research before a trip and who is quite picky but not overly so. Really a boutique hotel in a fantastic location steps from the parado, the tyssen museum, all shopping and restaurants, actually on the gran via, madrid's prime street, this historic building loaded with facad atmosphere is THE place... More

Stayed here in early Feb. Very comfortable, if a little warm in the room as heating was on due to cold temperatures but the sun was still strong. Bathroom was good with hydro shower (no bath). Our only gripes (apart from no aircon in winter) would be lack of tea/coffee facilities in room and expensive WiFi. Staff were all very... More

Stayed here recently. Rooms are good and worth the money spent. Staff are very helpful. Hotel is situated close to the metro, and the streets behind have good coffee shops with wifi, tapas bars and even a super market. Recommend.

Hotel is located near all the major attractions however the lack of lobby / waiting sitting area / limited business center / personnel to help you with the bags, makes it feel more like a HOSTEL rather than 4 star hotel ... we had reservations for 3 nights but cancelled the last one and only stayed 2 nights ... colleague... More

Disappointed on the first night because we booked for a king size bed but got a twin room, next the TV did not work. We asked to change to another room but was done the next day. The breakfast was very good. The hotel lobby and lifts are very small but service is okay.