I was working in the El Cortes Ingles department store 2 blocks away so this hotel was ideal for me. In response to earlier reviews posted by others, I am a passionate non-smoker and was worried about the comment that the lift and rooms stank of smoke but I was allocated a non smoking room and the lifts did not... More

the sign "hotél sin humo" in the lift must be a joke, the smell in the room proved otherwise. I tried to change rooms, but that was said to be impossible because it was fully booked. Although I later found out that at least three of my colleagues managed to change. You can't sleep with open window, unless you're one... More

This modern hotel is conveniently located near the Auditorio by Calatrava, El Corte Ingles, and the central bus station, with convenient service to all other parts of the island. The location is convenient to the major stores - El Corte Ingles, Carrefour, etc. Although the rooms and reception area were clean, the hotel lacked certain soul. Our room was well... More

I stayed at the Silken Atlantida recently for a short vacation. It is easily reachable from the Tenerife Norte Airport within 15 min by taxi for about 16 Euro. The rooms are nice and spacious, also nice and clean bathrooms. Free internet although very very slow. I mean: really slow. ;-) The staff is there but not really caring about... More

Arrived after 30 hours of flying to a very modern, clean and nice hotel. For 40 Euros we upgraded to a Jr suite, which was very large and had a sitting room. Staff very friendly---a very good value! More

I stayed in this hotel on the New Year's Eve. Although the rooms and reception area were clean, the hotel lacked certain soul. It is a high-rise concrete building, quite conveniently located, but rather geared for business travellers. The reception lady was not very responsive and the restaurant was closed due to the holiday. Finally I was able to get... More

I chose this hotel because it appeared to have the things I look for when travelling on business; free (or included) internet, a room where I space to work and a gym. I booked a junior suite which was OK. The room was spacious but poorly furnished, and s the hotel is at the junction of two busy roads noisy,... More

My wife, 13 month old daughter and I stayed here for 11 days and it was great! We had a Junior Suite Silken Club. The room was very spacious with independent living room. This room was at the executive floor with a free 24hr complementary coffe and pastry bar. I had a couple of business meetings while on vacation and... More

I went here in the winter, and the poor weather that week may have skewed my view of the hotel and of Santa Cruz in general. The hotel is located in the new financial district of Santa Cruz. The location has an advantage in that it is near to the bus station and there is easy (if initially confusing) access... More