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Parque Vacacional Eden

3.0 of 5
Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Parque Vacacional Eden
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81 reviews from our community

    Trip type
Traveller rating
    16
    36
    14
    9
    6
Date Rating
Espoo, Finland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 January 2013

Nice hotel in a peaceful environment. Beautiful garden and nice views up to mountains or down to ocean. Little out of town, but it takes about 15 min to walk there. Staff is very friendly and rooms clean. Few roosters in hotelarea but they didn't bother us. Stayed there for a week in january 2013. We had breakfast in hotel... More

Was this review helpful? Yes 1
See 4 more reviews by SatuRuismaki for Puerto de la Cruz
agenteweb, Director Comercial at Parque Vacacional Eden, responded to this review
5 March 2013

Dear SatuRuismaki, Thank you very much for your positive feedback It´s great to hear, that you've enjoyed your stay with us. Many flowers in our garden blossom at the moment in many beautiful colours. We hope you had a pleasant stay and would be very happy to welcome you again. Best regards Parque Vacacional Eden More

London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 November 2012

We spent in week self catering in Eden Luz. It's a little out of town, but a pleasant walk and there's a free bus service. The apartment was comfortable, well equipped, spacious, the shower was excellent and there was a balcony, to sit on. We weren't impressed with Puerto de La Cruz, which has been pretty comprehensively spoilt. But if... More

Was this review helpful? Yes 2
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
27 February 2013

Dear rdh60, thank you very much for your feedback! We are happy you hear, that you were content with your stay. Puerto de la Cruz is one of the more touristy towns on the island. WE are glad to hear that you could explore the rest of the island a little bit. Did you see the Teide? We would be... More

Co Tipperary Ireland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 March 2012

We stayed half board option at Eden from the 4th-7th of March, and all in all, we had a lovely experience. The rooms are spotless, and the Staff are really helpful. Its a little bit outside town, but a free bus service runs every hour right to the centre of town..and its really easy to find yor bus when you... More

Was this review helpful? Yes 4
See 2 more reviews by Martina D for Puerto de la Cruz
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
15 October 2012

Dear Client, We would like to thank you for your comment. Knowing the opinion of our clients helps to keep improving constantly our services and products. We will take into account your remark about the buffet. We sincerely hope to see you soon again. Best regards Parque Vacacional Eden More

Milan, Italy
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 7 January 2012

The Hotel is located a bit far from the city center of Puerto de La Cruz. We stayed at the "Eden Luz" building. The apartment was ok, clean with internal spaces recently remodeled even if the entire building looks old-style. Poor kitchen furniture. No "double bed", only twin beds. We chose for a B&B solution, but breakfast isn't really nothing... More

Was this review helpful? Yes 4
See 2 more reviews by Em_Poros_12 for Puerto de la Cruz
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
15 October 2012

Dear Guest, Thank you for giving us your opinion. Your comment is important to us and as it helps us to constantly improve our services and products. Best regards, Parque Vacacional Eden More

Durham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 January 2012

All a bit old and tired. Long way out of town, up a steep hill, though does have a free bus service during the day (or taxi 3 euros) Apartments big and clean but poorly equipped. Very dark corridors. Nice reception but no bar - that's on the 9th floor and closes 11pm. Buffet meals in Eden Luz - reasonable... More

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
15 October 2012

Dear Client, First of all, thank you for your comment. The feedback of our guests helps us to improve constantly and will keep you critique in mind. We would be happy to see you again in the future. Best regards, Parque Vacacional Eden More

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Berlin, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 October 2011

There are two buildings in the Parque Vacacional Eden: building one has 10 floors (Eden Esplanade), building two has 6 floors (Eden Luz). The restaurant is in Eden Luz, Eden Esplanade has a roof-top bar and pool and another small pool in the courtyard. There is a bigger pool in Eden Luz that you can also use if you are... More

Was this review helpful? Yes 3
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
30 October 2012

Dear Guest, thank you very much for your comment. We are glad to hear, that you´ve enjoyed your stay with us. We hope you had the chance of getting to know Tenerife a little bit. We would be delighted to welcome you again in our hotel. Best regards, Parque Vacacional Eden More

Ottawa, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 October 2011

We stayed in Parque Vacation Eden for one week. The studio is clean and has good space. We liked the location. It was in the hillside in the residential area. We can walk to the town center, or take the bus provided by the hotel (run every hour). We enjoyed the walk to town and took the hotel bus back.... More

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
15 October 2012

Dear client, Thank you for your feedback concerning your stay with us. It is essential for us that our guests enjoy their holiday as much as possible and therefore we would like appologise for the inconvenciences. We will take your critic into consideration and would be happy to see you again in the near future in our hotel. Best regards,... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 21 July 2011

Good things about this hotel are its friendly staff, lovely manicured gardens and fairly spacious studios and apartments, all with balcony or terrace. Rooms are clean and have a fridge, oven and hob and room safe (cost about 10 euro pw). Hairdryers available from reception with a deposit. A nice touch was a bottle of wine in the room on... More

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
15 October 2012

Dear client, Thank you very much for your comment. We appreciate a lot the feedback of our clients, as this offers us the opportunity of improving constantly. We are happy to hear that you liked the apartments, the gardens and the staff and we will take your critic into consideration. It would be nice to see you again in our... More

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 July 2010

We were staying on B&B basis at this hotel. Breakfast was very good, a lot of choice (something cooked every day, scrambled eggs, cooked eggs, bread, rolls, muffins, biscuits, sausages, yoghurts, muesli, fruits, coffee, tea, juices, as much as you want). Something for everyone. Rooms were clean, nice balcony with garden view. Nice swimming pools, one on the top for... More

Was this review helpful? Yes 2
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
23 October 2012

Dear Guest, We enjoyed reading your comment and are happy to hear, that you´ve had a great holiday with us. The rooster thinks indeed sometimes, that he is his neighbours’ alarm clock. We are glad, that you like our swimming pool and our breakfast. We would be very happy to welcome you again. Best regards, Parque Vacacional Eden More

Salisbury
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 March 2009

We were a bit apprehensive after reading reviews from the last two years - but were pleasantly surprised by what we found. Our room was spacious just as shown on the web site. The hotel is on two parts on either side of a steep gorge, with spacious well tendered grounds and three swimming pools. The main group of visitors... More

Was this review helpful? Yes
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review
23 October 2012

Dear Guest, Thank you very much for your feedback on our hotel. We are happy to hear, that you´ve enjoyed your stay with us and would be happy to see you again to see more of our beautiful island, or to just enjoy a couple of great days. Best regards, Parque Vacacional Eden More

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Additional Information about Parque Vacacional Eden

Also Known As:
Parque Vacacional Eden Hotel Puerto De La Cruz
Parque Vacacional Eden Hotel
Parque Vacacional Eden Tenerife/Puerto De La Cruz
Address: Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar/Lounge Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 79 hotels in Puerto de la Cruz
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Parque Vacacional Eden. Eden Esplanade Apartments Eden Luz Studios(renovated) Eden Esplanade StudiosThe Eden of your holiday.The perfect place for everyone who wants to visit Puerto de la Cruz and play golf. The beautiful views of Mount Teide, the Ortova valley and our gorgeous garden will bring you into the holiday mood. Spend an unforgettable time in a calm environment with stunning panoramic views. Spend an unforgettable holiday in the Parque Vacacional Eden, thanks to the quiet surroundings, the excellent and friendly service, studios and spacious apartments, massages, sauna and other options for your free time.The 12,000 m² park offers a variety of exotic plants and entertainment choices. There are 3 swimming pools, one is covered, one heated in the winter (23 ºC), one is a nudist pool (10th floor with a beautiful view) and one is for children.Various games can be played: Minigolf, petanque, garden chess, tennis and table tennis. There is a playground, a Pilates room and a sauna (with a massage expert). Free Wi-Fi available in the lobby ans 2 times a week there will be a live performance.There are a total of 151 studios and 73 apartments.In our restaurant Guacimara a delicious breakfast and dinner buffet is served. For lunch one can chose between the buffet or order from the menu.On the exterior terrace you can enjoy a choice of dishes “a la carte” and beverages.In our cosy café on the 9th floor, you will have a lovely view and can enjoy soups, snacks, Canarian specialities, sandwiches, ice cream, beverages and cocktails.There is a free shuttle bus which takes you to the city center, except Saturday afternoons and Sundays.The Holiday Park Eden is certified to the ISO 9001 and Environmental ISO 14001.Parque Vacacional EdenPuerto de la Cruz, Tenerife. ... more   less 
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