This very good hotel is managed by a German Family. It is located above the city. Walking down into town goes easily across many steps in a garden along waterfalls and ponds; very nice. But the way back up is not easy. You better take a taxi; cheap and easy. The restaurant and the service are very good. The rooms... More

It sounds like gushing praise following a good holiday to say that the Hotel Tigaiga was the best hotel we had ever stayed in, yet it really was. Looking soberly back over many years, considering an extraordinary range of places, many of which had individual strengths or made a special appeal to our affection, none had the all round excellence... More

We spent a week (bed and breakfast) at the Tigaiga hotel in room 322 — spacious and comfortable with a view of the gardens, park and wider landscape. From a short distance away the crowing of a cockerel and the cries of one or more peacocks were companionable rather than disturbing. As stated in most reviews, the buffet breakfast selection... More

After our third visit in Oct.we are still enchanted by the location,lulled into tranquility by the ambience,satisfied by the great variety of food,but snacks and a la carte over priced.Coffee could be better.Truly appreciate the attentiveness of the staff and family.Love the walk into town 248 steps which are challenging ! Will we return? It will be very difficult not... More

We stayed four nights at this delightful hotel in September. The extensive gardens are gorgeous. The views from our balcony were superb. The staff were delightful, and most helpful, particularly dealing on our behalf with the dreadful car hire company, Orlando. The walk down to town through the sculpted terraces and waterfalls was a joy in itself (you need to... More

It seems that many hotels in Puerto de la Cruz are older, and this is one, but it is well maintained and well run and comfortable enough. It is many steps down into the town but for us this was ok. The staff were very friendly and helpful having answers for everything we asked. We had bed and breakfast, and... More

We have stayed in 5 hotels in Puerto de la Cruze,this was the best by far, bit pricey for B&B.But rooms and staff can not be faulted.Pool towels and robes are provided and the breakfast is the best ever,Owners were very friendly and Reception staff so helpful.

This is a delightful small hotel which is very well managed by its family owners who are very visible and hands-on, ensuring that high standards are maintained. It is in a beautiful, peaceful location with immaculate gardens and a very attractive heated pool with plenty of sun beds, mattresses, shades etc. Our third floor bedroom was spotless and comfortably functional... More

This hotel is a gem. Situated higher up in Puerto de la Cruz surrounded by beautiful tropical gardens and a great swimming pool. There's a very pleasant 15 minute walk down 200 steps which meanders through water gardens until you reach the old part of the town which has many fine restaurants (see my 2 recommendations). The rooms are large,... More