This hotel truly aims to please, immaculately clean and very relaxing I found the staff charming and endlessly helpful. The spa and lagoon pool are a real joy. I have been here 5 times and love it. More

thanks to val p.. just returned from a week s holiday. we had a brilliant time. the hotel was fab.. even though we would decribe it as a little faded but elegant. the staff were fantasic.. from our greeting at the desk to all the staff in bar poolside restuarant and the great breakfast room . we were met with... More

Just got back from a ten day stay here. Facilities are excellent with two lovely clean uncrowded pools. magnificent spa (which is free ) refreshing change from some five star hotels that charge extra for it. Room on the fourth floor was spacious and had a great view of the sea and harbour. A view that constantly changes due to... More

I have been to The Valparaiso Hotel many times and every time the atmosphere is great, and the staff are exceptionally friendly making it feel like home from home. Great points are: Candle lit poolside tables for evening meal, Super spa, sauna, steam, turkish baths, relaxation room etc etc Beautiful outdoor pools Fantastic food Always look forward to business trips... More

We just came back from a week holiday in this beautiful hotel. It was the first time that we stayed in a 5 star hotel, so maybe my expectations were a bit too high - first of all, the positive things: the breakfast had everything you can wish for, the pools were huge and the atmospwhere was calm and relaxing.... More

Having just recovered from a major illness, We just wanted a week away to relax and crash out. We have not stayed at this Hotel for 5 years, but as soon as we arrived at reception we were recognised by the P.R and made to feel very welcome. We arrived early and our room was not ready, We were handed... More

5 star hotel this was not! Room was small and in need of updating. None of the luxuries that you normally get in 5 star rooms not even tea or coffee making facilities. Servicing of the room was not up to scratch holes in the sheets and sub standard towels. Only one bar open the week we stayed which shut... More

We arrived at 12.40pm ,having travelled with tui hols on a package deal,a costly one at that, to be told by receptionist "the room is not ready,you can leave your luggage and come back at 3pm. We were given no hospitality at all,not even offered a drink of water ,after our journey.We had to walk into town and find a... More

I was really not looking forward to this place but had to stay here as a conference I attended was held here. This is the sort of hotel that I would never have stayed at voluntarily up to this point. It is a large mass tourist hotel where everything seems to revolve around the pool and the bar. Some of... More