Stayed here at end if weeks touring of Northern Spain. Staff were very helpful when we arrived and as I wasn't feeling well got our room ready. Great view of the museum and very near the Fine Art Museum. Easy team trip or walk to old town.

we paid 450E a night for a suite with terrace, so expectations were high. We were sadly disappointed. The suite was large enough, but vaguely tatty (carpets stained, curtains drooping, light in bathroom not working) and the furniture is designed only for style, certainly not for comfort.Everything was extra-water, newspaper, breakfast (at 26E for a very ordinary buffet someone is... More

We stayed here one night and had a very good night's rest. The room was fairly well appointed, with bathrobe and bedroom slippers as well, and the bed was very comfortable with plush bedding. In terms of location, it is perfect for visiting the Guggenheim which is just across the road. Service was efficient and friendly. We drove up to... More

This is a great place to manage spain time. The downstairs cafe allows you to eat any time, important in Spain for an Aussie wanting an early night. It is located directly across from the Guggenhime so the vireos are fantastic. It is clean airy and very modern and artsy. All good. Location is also great not to far from... More

Being in the center of the city with fine views of the Guggenheim's curvaceous exterior, back-dropped by the beautiful Basque Country hills, the location of this hotel couldn't really get any better. The lobby and breakfast terrace are lovely, bright, inviting spaces and the service matches the 5-star rating but there were a few niggles which means I can't quite... More

I arrived at 1130am and initially they told me that they had no rooms for me. I shared with the reception staff that I had a meeting at noon and badly needed a shower after my long flight to Bilbao. They were understanding and accommodated my request - quickly finding me a room in the hotel that had just turned... More

You cannot beat the location and view from this property. The hotel however, although modern from the outside is average and feels somewhat old and run down on the inside. It is a popular place for the bar and business gatherings. A few things and style were lacking in the room. The business center printer and telephone did not work,... More

I actually giggled with glee when I opened the curtains to see the Guggenheim just outside my window. I felt like I could just reach out of my window and touch it! I thought it the noise level would not be bearable on the side of the hotel facing the museum, but it was fine. The rooms, and hotel decor... More

This is a lovely 5-star property in Bilbao's most amazing location, just opposite the stunning Guggenheim Museum, steps from the city centre and surely well served by public transportation - the bus from/to the airport leaves just 30 metres from the hotel, and so does the trambus. A modern property with lovely well designed rooms with all the services. Lots... More