Above all, very clean and helpful staff which are the two most important things. Room reasonably comfortable, could do with an armchair or similar though. Bathroom excellent but towel rack to high up for the not so tall. Foyer not bad but seating could do with a rethink, difficult to find a comfortable place to rest after all ay up... More

We stayed overnight here recently as a change from our usual hotel near the airport , thinking it would be better placed for an evening in Bilboa . Once there the location is not bad - although it is a good ten minute walk into town . However the big problem was finding the place from the moptorway . Quite... More

had a pleasant stay at this hotel. nice quiet location and 5 minute walk into the beautiful city of bilbao. lovely view from our window. large clean rooms with well stocked mini bar. hotel staff very friendly and helpful

This is one of the nicest hotels in which I've stayed in Europe. It can be a bit difficult to find, but our gps did the job well. The hotel has a huge underground parking garage available at a reasonable price. We were given an upgraded room on the top floor. The room was huge, with a separate seating area.... More

I stayed here on a Contiki and the style of it was totally unexpected. It was an excellent stay for someone whe does not enjoy the bar scene all that much. However, the hotel bar served economical drinks and we met up there instead of going out. The weather made considering a 15 minute walk too much and the hotel... More

stayed here early march only paid £43 for 2 nights so wondered what it was gonna be like . shouldn't have worried absolutely amazing no complains on anything. rooms very nice and spacious. lobby and reception area smart all staff very polite and helpful. had breakfast €12 a day which i thought was quite expensive but buffet style and plenty... More

After 10 hours on the road, this hotel was a very welcome surprise. At just €60 for a large triple room and another €12 for secure underground parking, we felt this was good value for a vibrant city. The staff were very friendly and welcoming, and did their best to accommodate our requests. The hotel is generally very stylish and... More

Nice, high-quality environment, quiet with a friendly service. Room cleaning could be a bit better. Especially I liked the reception area, which was in keeping with Bilbao's modernist aspirations. My room was a bit hot but this was easily resolved by keeping the window open. Breakfast was abundant but typically Spanish: not really many healthy options. I would stay there... More

Gran BIlbao finds itself on the outskirts of Bilbao. Some 15 minutes walk to the centre of the old town, but the good thing is, it has a busstop in front of the Hotel which crosses Bilbao and makes it possible to visit nearly all the sites for only 1,22 euro p/p. Free wifi , but not ideal for the... More