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Hotel Excelsior Duesseldorf

3.0 of 5
Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Ranked #11 of 235 hotels in Dusseldorf
4.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    19
    23
    6
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Date Rating
ReubenJr
Miami, Florida
Reviewer
3 reviews
5 of 5 stars Reviewed 30 January 2012

I just spent 4 nights at the Excelsior - I have nothing but good things to say. The front desk was always helpful - recommended a nearby pub for a hearty dinner. The restaurant personal were courteous. The bartender was out of port one evening, but the next, was right there with a fresh bottle secured especially for me! Lobby... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
31 January 2012

Dear ReubenJr, Thank you so much for your detailed and fantastic feedback. We are very pleased to hear that you enjoyed the time at Hotel Excelsior Düsseldorf. We have already finished renovations on some of our rooms and will continue with the rest. Im sure we will be able to accommodate you in one of our new rooms on your... More

FreedomSailor
2 reviews
4 of 5 stars Reviewed 26 January 2012

For the third year running I have stayed at this hotel during Boote Germany the largest boat show in the world. I need to be ready to go on the first day and each year they have found me a room early enough to get some sleep after a transoceanic flight with early arrival. The rooms are large and with... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
28 January 2012

Dear FreedomSailor, Thank you so much spending your time to share your experience with us! Our main goal is to have satisfied guests who are returning to us year after year and we are more than happy that you have enjoyed again your stay with us. Be sure that you have a “home away from home” when in Dusseldorf! Yours,... More

divachitown
The Hague, The Netherlands
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 15 January 2012

We stayed one night in January (2 adults and 2 children). We stayed in a four bedded room and it was much bigger then I thought it would be because there was a separate door for the room with the additional 2 beds, so nice for parents! The decor is a little dated but everything was clean and the design... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
16 January 2012

Dear divachitown, Thank you for writing such a lovely review and also for taking the time to post it on tripadvisor. Thank you also for your kind words about our staff, I will be sure to pass them on to the whole team! We look forward to welcoming you and your family back to Hotel Excelsior Dusseldorf in the near... More

Beer_Club_for_Men
Scheveningen, The Netherlands
Senior Contributor
32 reviews
32 helpful votes
4 of 5 stars Reviewed 16 December 2011

We (2 adults and one child) stayed here in a triple room during a visit to the Christmas Markets in December 2011. This hotel has an old world feel to it, the lobby was nice and inviting; we were met at the reception by a very polite and helpful person (sorry cannot remember his name). Everything was ready, I signed... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
17 December 2011

Dear Beer_Club_for_Men, Thank you so much spending your time to share your experience with us! Such great feedback is definitely a motivation for us to always give our best! I will be sharing your comments with my colleagues and I know it will be much appreciated. We hope you have a wonderful Christmas time. Kind regards Andre Vestert More

yuyulka
Moscow, Moscow City, Russia
Reviewer
4 reviews
5 of 5 stars Reviewed 12 December 2011

I adore this hotel. We stayed in Excelsior for three nights 08-11 december 2011. The hotel is located with 10 minutes walk from the AltStadt, 1 min to go for metro station. The room was clean, everything was working. So we just enjoyed every day there! Surely I will come there again. Breakfast was great! Thanks to the personell of... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
31 December 2011

Dear yuyulka, Thank you for taking your time to write your review. It was a pleasure to had you staying with us! It is always great to hear how much our guests enjoy staying here with us and reviews like this are excellent for our motivation. We are very proud of our staff. They work hard and enjoy making people... More

Lorraine S
Isle of Man
2 reviews
5 of 5 stars Reviewed 12 December 2011

John O says it all really. The staff could not have been more helpful, the room was huge and spotless, breakfast filled us up for the day and we were just yards from the underground which was handy if too wet to walk through the park. A short walk to the markets and shops and just a 10 to 15... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
13 December 2011

Dear Lorraine S, thank you so much spending your time to share your experience with us! Your detailed feedback is wonderful to read that I read it twice and finally shared with all my colleagues already. I only can say - a big thank you! See you again Warm regards Andre Vestert More

siobhan57
Waterford, Ireland
1 review
5 of 5 stars Reviewed 7 December 2011

I stayed in Excelsior hotel for christmas markets.The hotel was conveninent to centre of city with uban nearby.The staff were very helpful and friendly.We had room with balcony which was perfect as I dont smoke and my friend does.Had a really nice stay here,siobhan ireland More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
8 December 2011

Dear siobhan57, thank you so much for your kind review! We are so glad you enjoyed your stay with us and cannot wait to have you back with us. You have been lovely guests! We hope you have a wonderful Christmas time. See you soon! Warm regards Andre More

John O
London, England, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

Our first trip to Dusseldorf, and the Excelsior, but definately not our last. The Hotel was excellent. Immaculate, quiet, comfortable and spacious room with excellent bathroom. The breakfast was amazing, both the choice and the standards of the food. The staff were very professional and friendly and the Hotel was a lovely walk through the nearby parkland to the centre... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
10 November 2011

Dear John O, your review made our day - thank you very much !! Become a fan on our facebook page and be informed about our actual and future projects and news. We hope to see you back soon. Warm regards Your Hotel Excelsior Team More

324AlexandarD
Skopje, Republic of Macedonia
1 review
5 of 5 stars Reviewed 21 October 2011

We have stayed two nights in Excelsior after visiting Messe on 18.10.2011.Super friendly staff with no problems to explain in details what We asked them.Big choices for breakfast hot or cold.Walking distance to Altstadt, Ko, Rheinepromenade, good connections with airport,Messe, etc.Taxi from Hotel Excelsior to Dusseldorf approx 17euros.Clean rooms, good sound isolation, heating working perfectly, hot water always, very nice... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
22 October 2011

Dear 324AlexandarD, thank you very much for your lovely feedback. It is a great motivation for me and my colleagues to hear that you enjoyed your stay with us. We are looking forward to welcome you again. Sunny greetings from Düsseldorf Andre Vestert More

Hazel C
Leicester, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Perfect location. Within 2 minutes walk of the hotel is the tram station which takes you directly to the exhibition centre and many other city locations. All the staff in the hotel were extremely helpful and friendly. The room was very clean and excellent value for money. Would definately stay in this hotel again. More

Was this review helpful? Yes
Andre Vestert, Manager at Hotel Excelsior Duesseldorf, responded to this review
22 October 2011

Dear Hazel C, thank you so much spending your time to share your experience with us! Such great feedback is definitely a motivation for us to always give our best! Be sure that you have a “home away from home” when in Düsseldorf! Warm regards Andre Vestert More

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Hotel Excelsior Duesseldorf Also Known As

  • Excelsior Hotel düsseldorf
Address: Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany

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