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All 235 Dusseldorf hotels »

Mercure Duesseldorf Hafen

4.0 of 5
Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Ranked #18 of 235 hotels in Dusseldorf
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    43
    48
    21
    1
    1
Date Rating
kjshanef
Contributor
15 reviews
7 helpful votes
4 of 5 stars Reviewed 3 February 2012

From the outside the hotel does not look very inviting as the area seems a little run down. However the prices are very reasonable, quite a bargain when you see what you get. The two floor suite I got was a little noisy as you could hear the trains from the nearby station. however the room was very comfortable and... More

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docscooter
UK
Top Contributor
112 reviews
68 helpful votes
4 of 5 stars Reviewed 1 February 2012

I use this hotel frequently now and so after several overnight stays here is my verdict. It is located approx 10 min walk from the harbour and 30 mins walk to the old town. A tram will get you there in 5 mins for 1.40euro. The hotel has parking available. The staff I have always found to be friendly, helpful... More

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minmaguire
Sharjah, UAE
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 24 January 2012

My wife and I stayed in this hotel and the start and end of our trip. This hotel is the secret 4* hotel on lastminute.com and we got a good rate compared to on the website. It was advertised as near media city on lastminute.com, which I would say was a bit of a stretch. We arrived early morning and... More

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bananaireland
Dubai,United Arab Emirates
Senior Contributor
27 reviews
10 helpful votes
4 of 5 stars Reviewed 9 January 2012

Thought it was in a great location within meters of train to the airport and beyond as well as tram across the road. Staff polite & helpful, rooms clean and cozy and very good value, perfect for a night or two More

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Posted by an Accorhotels.com traveller
Goes
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

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Q8i13
KUWAIT
Reviewer
3 reviews
1 of 5 stars Reviewed 4 January 2012

1- Really very bad staff ( I have her name ) , I never saw like this staff in all my trips . 2- Too much noise from street , from tram & cars , very difficult to sleep , I asked to change my room but it's impossible with staff like this . More

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bruno wolf, Public Relations Manager at Mercure Duesseldorf Hafen, responded to this review
7 February 2012

dear guest, first, we would like to thank you for having taken the time to post a comment about our Mercure Hotel Düsseldorf Hafen. Even if it has not been favorable for us this time. After we have tried several times to reach you to find out what exactly the issue has been, we have not received a reply so... More

Caturman
The Hague, The Netherlands
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

Perfect for some christmas shopping. It's about 5 minutes by tram to the city center, there is a stop in front of the hotel. Since my wife and I brought our son (1 year of age) as well, we booked the spit level maisonette-suite for some extra space. The nice thing about the suite is that free parking is included... More

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AnnaAndrew508
Berlin, Germany
1 review
1 helpful vote
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

We booked a weekend get away and this hotel was part of the package. Was a little nervous because we knew nothing about it. Loved how close it was to the S11, it was gorgeous inside, staff was super helpful giving directions and transit stop information. The breakfast buffet was impressive...lots of selections, variety and the again, the staff was... More

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CaseyBe
London, United Kingdom
Senior Contributor
25 reviews
9 helpful votes
3 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

I ended up staying here at their full price and was upgraded to one of the split level suites on the top floor. The room was very nice for one night with plenty of amenities (coffee maker, ironing board, free internet, movies on demand, refrigerator etc) although the logic of having just a bed and wide screen TV up a... More

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bruno wolf, Public Relations Manager at Mercure Duesseldorf Hafen, responded to this review
16 November 2011

Dear CaseyBe thank you for having taken the time to comment our Mercure Hotel Düsseldorf Hafen which we highly appreciate. We were glad to read that you have been satisfied with our staff, services and location. The suite in which you stayed , is indeed also used for small meetings, which in this case is very convenient to have the... More

Posted by an Accorhotels.com traveller
London
1 review
3 of 5 stars Reviewed 19 October 2011

We paid extra to be in the split level aprtments on the top floor. Cannot fault the room, space and price. However, we should have been made aware that the extraction for the hotel's kitchen is located right outside the bedroom widow, making sleeping difficult. A plesant sleep is after all the primary purpose of a hotel. More

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bruno wolf, Public Relations Manager at Mercure Duesseldorf Hafen, responded to this review
21 October 2011

Dear guest first, we would like to sincerely thank you for having taken the time to comment our Mercure Hotel Düsseldorf Hafen. We are pleased to read that you found the maisonette suite to be pleasant and large enough. However, we would like to apologize for the unpleasant kitchen extraction. We fully understand your feeling about this. Please rest assured... More

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Mercure Duesseldorf Hafen Also Known As

  • Mercure Hotel Duesseldorf Hafen
  • Mercure Hotel düsseldorf
Address: Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany

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