Spent a few days in Cologne the last week of 2011, just after Christmas and before the New Year. The hotel was excellent; clean and modern with a quick walk to the main train station and downtown shopping. We stayed w/our two small children. The staff was generally nice with only a few moments of lapse: charging me for a... More

We visited to attend a concert on Saturday night, and this hotel worked out very well. There was quite a queue at check-in (it appears that Lufthansa use this hotel for crew, so they have large groups arriving regularly en masse), but once we were attended to the Reception and check-in was very friendly and swift. None of this having... More

Lovely hotel in a great location. Just a couple of minutes from the main train station and the Dom cathedral. Stayed 2 nights here. Friendly check-in staff. Checked in around 1pm, unpacked and refreshed, and left hotel around 3pm. Came back at 10pm, just to discover that someone had taken over my room. I was enraged that I had to... More

I’ve stayed at Marriott Hotels all over Europe and have come to expect a high standard of quality & service that defines the “Marriott” brand. So I graded this hotel not on what was expected – but what was not . . . those little perks & quirks. The highlight of the perks is the location and the personable concierge.... More

The Marriott is a good standard, with reliably comfortable beds and this one was no exception. What was exceptional (exceptionally bad) was the rudeness and unhelpfulness of the staff. We had a large room, a very comfortable king bed, all the amenities you expect from a business hotel (wifi was fast but not included in the room price) and the... More

I stayed here at the end of November when I went to the Christmas markets. It is just a short distance from the train station which you walk through to the Dom (Cathederal). The hotel was comfortable, the staff were very friendly and all we met spoke English. They were happy to show on a map where different places were.... More

We stayed at this hotel in late December (30,31). The arrival at the hotel was easy, because it is 150 meters from the central train station. Here comes the S13 from Cologne-Bonn airport. The check-in was quick and very friendly, attended me Cristina a blond girl, very friendly. Our room was what we call 449 with a view of the... More

We are currently on our 5th night of a 6 day stay over the 2011 New Year period. This is approx my 17th stay in a Marriott Hotel over the last 3 years throughout Europe and the UK and this Hotel has stood out. The Hotel is well situated, the staff warm and friendly, the Executive Lounge is AMAZING value,... More

The Mariott is about a bit over a block from the main trainstation in Cologne. The rooms are generous in size and the bedding and beds are clean and comfortable. I wish they had more english speaking channels on the TV but one can always amuse oneself watching the chefs in the kitchen roam around. I prefer the rooms that... More