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All 281 Cologne hotels »

Excelsior Hotel Ernst

5.0 of 5
Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Ranked #1 of 281 hotels in Cologne
4.5 of 5 stars 265 Reviews
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265 reviews from our community

What travellers say about this hotel
  • Train station(4)
  • Christmas market(4)
  • Perfect location(3)
  • Free mini bar(3)
  • Very good(3)
Traveller rating
    204
    40
    12
    7
    2
Only show reviews for Family (28) | Couples (92) | Business (45)
Date Rating
delphi_101
Bruges, Belgium
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW

I enjoy all kind of hotels. Every kind of hotel in every pricerange has it's worth. For a five star hotel with excellent ratings my expectations are high as is my eye for detail. The global evaluation is without a shadow of doubt good. The location can't be any better next to the Dom and city centre. The hotel is... More

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Andycat17
Nottingham, England
Senior Contributor
24 reviews
42 helpful votes
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Stayed here for the christmas markets. When the taxi pulled us up the hotel really had the wow factor and looked absolutely wonderful with its christmas decorations. The location is perfect, right on the doorstep of the cathedral (Dom) which is also the location of the main christmas market. Theres another couple of markets all within walking distance or you... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
8 February 2012

Dear guest, Thank you for your comment on the Excelsior Hotel Ernst. It is great to read that we could surprise you with our central location next to the cathedral and Christmas markets. Thank you very much for your compliments on our staff. Every member of the team is committed for the satisfaction of our guests, just as the motto... More

PepperHayward
Sudbury, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 25 January 2012

- Check in and check out was swift and easy - Beds, pillows in particular were extremely comfortable, great nights sleep! - Timely, but equally delicious breakfast in our room - Within 30 minutes of the airport, easy taxi service - Staff were extremely helpful, friendly and spoke excellent English - Central location, within walking distance to attractions - One... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
8 February 2012

Dear guest, Thank you for your comment on the Excelsior Hotel Ernst. It makes us happy to read that you had a pleasant stay in Cologne and the Excelsior Hotel Ernst. We are glad that we could surprise you not only with our central location next to the cathedral and a short ride away from the airport but also the... More

travelmadgirl61
Sydney, Australia
2 reviews
3 helpful votes
4 of 5 stars Reviewed 22 January 2012

Enjoyed a few days at the Ernst before Christmas. The staff are very welcoming, the rooms lovely (especilly those overlooking the Domplatz) and the breakfasts were amazing. The only fly in the ointment was expensive Wifi....although you could use the computers in their business cnetre & not pay. Liked the way the suite had the bedroom at the rear (overlooking... More

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Darren P
Cape Town
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 22 January 2012

Nice size room but a bit dated. Cannot believe rated the best hotel in the city. More

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hoh_11
Dallas, Texas
Senior Reviewer
10 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012

It's a quirky little hotel fitted into a jumble of old buildings, but it's pleasant quirky, enough of the old-world to be charming and full of character but enough of the new to be comfortable. Our windows opened to the square where the majestic Dom soared to an amazing height. Awesome is truly the best word to describe it. The... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
31 January 2012

Dear guest, Thank you for your positive comment on the Excelsior Hotel Ernst. It is great to read that we could surprise you not only with our excellent location next to the Cathedral and the fantastic view on the Cathedral but also with the design of the Excelsior Hotel Ernst according to the motto “tradition and innovation”. We are happy... More

Ruth C
Amsterdam, The Netherlands
Senior Reviewer
10 reviews
6 helpful votes
5 of 5 stars Reviewed 9 January 2012

My boyfriend and I stayed in a Deluxe room at the Excelsior Hotel Ernst when visiting Cologne's Christmas markets in Dec 2011 and despite some delays in checking in, this sumptious 5 star didn't disappoint. The hotel is perfectly located, staff are friendly and professional and our spacious and luxurious room was simply exquisite. I would highly recommend this hotel... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
8 February 2012

Dear guest, Thank you for your comment on the Excelsior Hotel Ernst. It makes us happy that you enjoyed your stay in Cologne and at the Excelsior Hotel Ernst. We apologize again for the delays during checking in. It is great to read that we could surprise you with our central location and that we could convince you with our... More

jockhaggis
antwerp
Senior Contributor
22 reviews
4 helpful votes
5 of 5 stars Reviewed 9 January 2012

We had a fantastic weekend in this hotel.Easy to get to,we went by train as the main train station is within walking distance.All aspects of the hotel lived up to its 5 stars,apart from the restaurant 'TAKU'.The restaurant is reviewed separately.We will definitely return soon. More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
31 January 2012

Dear guest, Thank you for your comment on the Excelsior Hotel Ernst. We are happy that we could convince you with our facilities and our service philosophy. It is also great to read that you had a fantastic stay in Cologne and that we could add a piece to that. We will also have a look on your comment on... More

kopite11
hertfordsahire
2 reviews
2 helpful votes
5 of 5 stars Reviewed 7 January 2012

We stayed here in December, the staff and service could not be faulted. More

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benbulben
sligo ireland
Senior Contributor
21 reviews
14 helpful votes
5 of 5 stars Reviewed 5 January 2012

my husband and I stayed here for 1 night, this hotel is just around the corner from Cologne train station and beside the famous Cologne cathedral. The entrance hall is beautiful, check-in was seamless, in fact because we were on a special trip for our 25th wedding anniversary we were upgraded to a superior room. very spacious, large bathroom with... More

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EHEKoeln, Geschäftsführer at Excelsior Hotel Ernst, responded to this review
31 January 2012

Dear guest, Thank you for your comment on the Excelsior Hotel Ernst. It is great to read that we could surprise you with our central location next to the cathedral and the train station. We are happy that you felt comfortable in the rooms and that you were satisfied with the interior design. Thank you as well for your compliment... More

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Excelsior Hotel Ernst Also Known As

  • Excelsior Hotel Cologne
Address: Trankgasse 1 - 5 | Domplatz, 50667 Cologne, North Rhine-Westphalia, Germany

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