Stayed here for the christmas markets. When the taxi pulled us up the hotel really had the wow factor and looked absolutely wonderful with its christmas decorations. The location is perfect, right on the doorstep of the cathedral (Dom) which is also the location of the main christmas market. Theres another couple of markets all within walking distance or you... More

- Check in and check out was swift and easy - Beds, pillows in particular were extremely comfortable, great nights sleep! - Timely, but equally delicious breakfast in our room - Within 30 minutes of the airport, easy taxi service - Staff were extremely helpful, friendly and spoke excellent English - Central location, within walking distance to attractions - One... More

Enjoyed a few days at the Ernst before Christmas. The staff are very welcoming, the rooms lovely (especilly those overlooking the Domplatz) and the breakfasts were amazing. The only fly in the ointment was expensive Wifi....although you could use the computers in their business cnetre & not pay. Liked the way the suite had the bedroom at the rear (overlooking... More

Nice size room but a bit dated. Cannot believe rated the best hotel in the city. More

It's a quirky little hotel fitted into a jumble of old buildings, but it's pleasant quirky, enough of the old-world to be charming and full of character but enough of the new to be comfortable. Our windows opened to the square where the majestic Dom soared to an amazing height. Awesome is truly the best word to describe it. The... More

My boyfriend and I stayed in a Deluxe room at the Excelsior Hotel Ernst when visiting Cologne's Christmas markets in Dec 2011 and despite some delays in checking in, this sumptious 5 star didn't disappoint. The hotel is perfectly located, staff are friendly and professional and our spacious and luxurious room was simply exquisite. I would highly recommend this hotel... More

We had a fantastic weekend in this hotel.Easy to get to,we went by train as the main train station is within walking distance.All aspects of the hotel lived up to its 5 stars,apart from the restaurant 'TAKU'.The restaurant is reviewed separately.We will definitely return soon. More

We stayed here in December, the staff and service could not be faulted. More

my husband and I stayed here for 1 night, this hotel is just around the corner from Cologne train station and beside the famous Cologne cathedral. The entrance hall is beautiful, check-in was seamless, in fact because we were on a special trip for our 25th wedding anniversary we were upgraded to a superior room. very spacious, large bathroom with... More