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Steigenberger Airport Hotel

5.0 of 5
Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
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Steigenberger Airport Hotel
Ranked #54 of 261 hotels in Frankfurt
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627 reviews from our community

Traveller rating
    177
    235
    108
    66
    41
See reviews for
Families
71
 
Couples
119
 
Solo
109
 
Business
286
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Frankfurt, Germany
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 of 5 stars Reviewed 20 May 2013 NEW

I was put up here by lufthansa after my flight had been moved and then cancled. After a long day i got lucky and even received an upgrade. The room was wonderful, modern and clean. The bathroom was awesome! Service was excellent!

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Wolfsburg, Germany
Top Contributor
95 reviews 95 reviews
83 hotel reviews
Reviews in 50 cities Reviews in 50 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Years ago I was send by Lufthansa to this Hotel and I did not like it at all ... This time much better. Rooms renovated, nice bath room, room-rate compared to Hilton and Sheraton much better. Shuttle goes every 15 minutes! Nice service at the bar, they serve my favorite Gin (Monkey 47). Restaurants overpriced a bit, I like the... More

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See 3 more reviews by Frank_and_Barbara for Frankfurt
Bratislava, Slovakia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Missed the plane in Frankfurt, and we stay in this hotel for the night. At the front desk, we were very quickly checked. Hotel room needs reconstruction, but it is no really catastrophic. Sleeping quality was high. Transport to and from hotel to the airport was fast and works. Breakfast at hotel were one of the best I've had the... More

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Providence, Rhode Island
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

Nice hotel, conveniently located a short courtesy bus ride from the Airport terminals. Once you exit the baggage claim area out to the roadway, you will find a Hotel Courtesy bus stop to take the bus. From Terminal 1, the location is at the very far end of the building to the right after exiting. The hotel does have two... More

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Nashua, New Hampshire
Top Contributor
85 reviews 85 reviews
52 hotel reviews
Reviews in 53 cities Reviews in 53 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 13 May 2013

I have stayed at the Steigenberger Airport Hotel at least 6 times in the last 25 years. I was much less satisfied with my most recent stay than in past years. I think it is because they have not renovated all of their rooms, and thus the experience will vary depending upon your assigned room. After an overnight flight from... More

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airporthotelfra, Leiter Öffentlichkeitsarbeit at Steigenberger Airport Hotel, responded to this review
14 May 2013

Dear Dr-Jill-from-NH; Thank you for taking the time to write such a detailed feedback on your stay with us. First, I would like to express my regret that we have not managed to convince you again of our service and our hotel during your day stay. You are absolutely right. We offer several room categories in our hotel, which vary... More

Ansbach
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 via mobile

Stayed the night as I was flying out of Frankfurt. There is a shuttle to and from. I didn't want to navigate my way to finding bus from airport so I took a cab. Cost 6,10euro and took 5 minutes. The hotel is very modern. My particular room was on the 8th floor. I had a nice view. Ordered room... More

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airporthotelfra, Leiter Öffentlichkeitsarbeit at Steigenberger Airport Hotel, responded to this review
14 May 2013

Dear MaryM3269; Thank you for your very positive review of your stay at the Steigenberger Airport Hotel. I am very pleased that you have felt so comfortable with us and made use of our versatile offer. Beautiful, that you enjoyed our well-being area and the treatments Our free 24 hours express airport shuttle is actually very appreciated by our guests.... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

The hotel shuttle bus runs every 15 ninutes to and from the airport and the ride is only 5 minutes. Typical German efficiency and comfort. Upgraded rooms in Executive Tower are well appointed. The rustic restaurant is good and has a wide variety of food choices. Staff are efficient, but not over friendly. Good meeting facilities and convenient for international... More

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airporthotelfra, Public Relations Manager at Steigenberger Airport Hotel, responded to this review
13 May 2013

Dear Paul W; Thank you so much for the positive review of your stay at our hotel. I am very pleased that you enjoyed your room in our Executive Tower. Our Executive rooms indeed offer all comforts and a special modern-contemporary design as well as flatscreen, well-being shower and Nespresso coffee machines. I also thank you for your great feedback... More

Frankfurt Am Main
1 review
3 of 5 stars Reviewed 10 May 2013

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Review collected in partnership with Easytobook.com

airporthotelfra, Public Relations Manager at Steigenberger Airport Hotel, responded to this review
13 May 2013

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Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 6 May 2013

Have stayed at this property a few years in the past, and have found the property to be upgraded. We were between flights from Lisbon to Dallas/Ft. Worth, and only on property from 8pm to 8am. Did not use the public facilities (restaurant, bars, spa/gym). Rooms were well appointed, clean, and efficient. Modern bath, crisp linens. Very efficient. Great for... More

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airporthotelfra, Public Relations Manager at Steigenberger Airport Hotel, responded to this review
7 May 2013

Dear Clark-in-Dallas; Many thanks for your positive feedback and that you have taken the time for it. In fact, our hotel is very suitable for stopovers and overnight stays before or after a flight. We are only four minutes from the airport and our free, comfortable shuttle bus commutes every 15 minutes between both airport terminals and hotel. I am... More

Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 May 2013

Stayed there one night last week along with about 12 other executives from our company. I was completely chewed to pieces by bedbugs!! Got up at 4:45 AM and when I came back to bed, flipped the pillow over and caught one! I smashed it inside a piece of paper - fresh red blood all over the place. I sat... More

Was this review helpful? Yes 1
airporthotelfra, Public Relations Manager at Steigenberger Airport Hotel, responded to this review
7 May 2013

Dear Billovich; Thank you for rating your stay at our hotel on TripAdvisor. I want to send you my formal apology for having this experience in your room and that you still suffer from that. I have locked the mentioned room immediately and it was checked by our executive housekeeper. It is additionally disinfected by an external company, so we... More

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Additional Information about Steigenberger Airport Hotel

Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Frankfurt
#32 Luxury Hotels in Frankfurt
#38 Business Hotels in Frankfurt
Price Range:
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 15 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. ... more   less 
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