Nice hotel in a good location with a decent size room. I turned up to the hotel a few hours too early and unfortunately they could not accommodate me. I found this very frustrating as I had been up since early hours and most four star hotels think about this. Not far to go to reach the high street and... More

We booked this hotel for a short 4 day minibreak over a weekend. The hotel was easy to find near the main railway station and is conveniently located opposite a Lidl supermarket which is handy for freshly cooked croissants for breakfast. We stayed in a 'comfort' room on the second floor which was quiet, with no noise heard from other... More

I booked this hotel online for a conference.I had a conflict and could not go to the meeting and cancelled the hotel well in advance.I very carefully checked to make sure that it was refundable when I booked it. I was never refunded my cost (about $700) and they have not answered my e-mails. I am a very experienced traveller... More

Arcotel Rubin is a decent 4 star hotel. The free internet isn't fast, but you can pay for more. The breakfast is fine and included in the good value Arcotel+ rate I booked, which also included free mineral water in the room. The location is very convenient, although on the less salubrious side of the Hauptbahnhof. If you get a... More

Excellent location in the centre of the city, a short walk from a U-Bahn and S-Bahn Station. Own parking facility in the basement. Really friendly staff. The room was a good size with comfy beds. Breakfat was very good but a little expensive. Internet connection is poor. There is free internet in the rooms but very slow. More

Loved the location - very convenient walk to downtown. The breakfast -- while expensive -- was great. Enjoyed the apples they provided. Don't worry about it being in the red light district. It is, but it's no big deal. The only complaint I have is with the hotel internet -- it's only wired, and you have to get the new... More

The hotel is very good. Room are as expected from the hotel website. Location is central but the street is not so good. More

We stayed at the Rubin for 4 nights for the Christmas Markets and had a brilliant time. It was the second time we have stayed at the Rubin and on both occasions it has reached our expectations .Location is terrific U Bahn on the doorstep main station easy walking room clean and comfortable and all the staff are friendly and... More

We stayed at the Arcotel in September for four nights, our trip didn't get off to the best of starts when our luggage was left at Manchester. We were advised to ask our hotel to liase with the airport to give us an indication when our luggage would arrive. We found the reception staff to be helpful when we spoke... More