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Holiday Inn Hamburg

4.0 of 5
Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
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Ranked #126 of 321 hotels in Hamburg
3.5 of 5 stars 160 Reviews
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160 reviews from our community

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Traveller rating
    25
    77
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    9
Date Rating
blackpoolwhenimsixty
'oop north near lancashire
Contributor
16 reviews
4 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Took public transport to this hotel from outside the 'Saturn' music store opposite main rail station. Room wasn't ready ( i was early) and had a bit of hassle getting booked in ( despite booking a double i was offered a single as travelling alone). None the less the hotel is clean and comfortable if not a little 'sterile'. More

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simone380
Hove, United Kingdom
1 review
1 of 5 stars Reviewed 21 January 2012

Fabric of the building and rooms was atrocious. The carpet of the first room was old disgusting and the smell of the room was foul. Not even industrial cleaning could have improved it. I was moved to a room supposed to be a suite of a higher standard which was not much better. Whilst in bed I could smell rising... More

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dxb09
Dublin, Ireland
Contributor
19 reviews
10 helpful votes
4 of 5 stars Reviewed 17 January 2012

We stayed at this hotel to celebrate my stag weekend last May. Check in was smooth given there was 12 rooms. Staff were professional. There was a nice small bar but the opening hours were short, think it closed before mid-night. However, this made no odds to us as we were out sampling the Hamburg nightlife until the hourly hours... More

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Chris3436
Antwerp, Belgium
Contributor
20 reviews
1 helpful vote
3 of 5 stars Reviewed 10 January 2012

1 overnight, found hotel well located next to Hamburg entry road. Clean rooms, good bathroom excessories. Receptaion staff friendly & polite. Rooms little dated. Stayed on 16th floor, with full heating room remainded "rather" cold during the night. Breakfast is good and reseanable choice. Surrounding area is not great though does not appear dangerous. Parking under hotel at cost but... More

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HrishikeshMajumder
Bangalore, India
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 12 December 2011

The hotel is situated not far from city center and accessible through bus. The views from the room is great and rooms are available below 90 euros. Some of the stuff donot understand english and during october 1st room were not available was a big disappointing. More

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DJBirch
Jersey, United Kingdom
Senior Reviewer
10 reviews
14 helpful votes
4 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

before my review i'd like to let people know how to get to the hotel by public transport which is very cheap and very efficient, from the airport you take the train to "Hauptbahnhof" which is Hamburg's central station, it cost's 2.80 euro for a single ticket, the machine's which dispense tickets can be a bit confusing but you need... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
7 December 2011

Dear guest, thank you very much for your feedback. We really appreciate this. It is goodg to hear that you enjoyed your stay with us. We are looking forward to welcoming you again on your next trip to the beautiful city of Hamburg! Kind regards, Jochen Zillert & team General Manager More

dave1NL
NL
Senior Contributor
22 reviews
11 helpful votes
2 of 5 stars Reviewed 26 August 2011
1
person found this review helpful

I have stayed at this hotel on a number of occasions, and stay frequently at ic hotels. On the positive side, I like the rooms and the breakfast, and the reception staff are usually friendly and efficient. The two negatives have always been; that the surrounding area is not brilliant and at peak times the wait at the lifts can... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
29 August 2011

Dear guest, we are sorry that we did not meet your expectations and want to apologize for the inconvenience you experienced during your stay. The situations you experienced do not meet our standard at all. Let me assure you that we want to make every stay with us a comfortable experience. We would like to welcome you again on a... More

Mike0210
Buxton, United Kingdom
Reviewer
4 reviews
15 helpful votes
4 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

I stayed here with 19 other men from 5th to 8th July 2011. Booked direct with the hotel via email and got best deal - opting out of cancellation as we knew we would be staying there! Sometimes a group of 20 males can be problematic but to the Holiday Inn this was no porblem. All details sent in advance... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
24 August 2011

Dear guest, it´s good to read that you had a really good time in the beautiful city of Hamburg. Thank you for your feedback. We appreciate your comments and hope to welcome you again in a future trip. Best regards, Jochen Zillert & team General Manager More

ThierryFromBelgium
Contributor
14 reviews
6 helpful votes
4 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

We stayed here on our way back to Belgium from our holidays in Sweden. On the hotel website we booked the family package at 600 euro: 3 nights stay in two luxuoury rooms with connecting doors. The package includes breakfast, dinner, use of hotel parking, drinks from minibar, hamburg transport card (3d. valid), 4 free drinks at hotel bar and... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
24 August 2011

Dear guest, we hope you had a safe trip home. Thank you very much for your feedback. We are glad you enjoyed your stay with us. We would like to welcome you again on a future trip to the beautiful city of Hamburg. Best regards, Jochen Zillert & Team General Manager More

Jagooah
Beijing, China
Senior Contributor
28 reviews
17 helpful votes
3 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

There is not much to say about this hotel, if you know what to expect from a Holiday Inn: good quality, clean, no frills. The rooms are as "standard" as you could imagine. The beds are very comfortable. The breakfast buffet is very good. The only thing of - negative - note is that this hotel is not close to... More

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Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this review
19 July 2011

Dear guest, thank you for your feedback. We are glad that you enjoyed your stay. Although our hotel is not located right in the city centre, you can easily reach all important sights and places of interest via different bus lines who leave only a short walk away. It takes approx. 10 minutes to reach the main station by bus.... More

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Holiday Inn Hamburg Also Known As

  • Hamburg Holiday Inn
Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)

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