If I were just looking for a nice hotel with lots of character to spend my time during my holiday, I would not have picked this hotel. But since I was here for other reasons, on business, I could still judge this place. For business purposes is it's quite good. Even though I think the prices are a bit steep,... More

I've booked a 3 days stay in Crowne Plaza hotel at Hamburg. it's really disappointing and in fact surprising to know that the service at the reception is very poor. i thought it was just one staff that had a bad day when i checked in, subsequent days, i realise, it's most of the reception staff that have bad service.... More

I stayed in hotel as my business partners had booked it in the vicinity of their office. I would say it is quite a good location...ofcourse it was cold and snowing outside and hence everything seemed quite quite.... It seems to be in a residential area. the rooms are spacious and the breakfast was quite good and fresh. Specially the... More

Great Hotel. Friendly staff and only 5 minutes from the Station. Expensive for the Internet, and a few sirens from next door but other than that good food and Drink. Club floor is the one I will stay on next time, lovely walk round the lake and close to town. Can recommend this hotel.

We visited Hamburg for the harbour festivity from 04. - 12.05.13 as a group of 7 people (3 double rooms, 1 single room). What was bad: The rooms of middle class level "comfort" were very small, not even half a meter between the end of the bed and the tv furniture. The waste-bin in the bathroom was broken in our... More

This hotel is OK. Clean and good location. However something to know is that it's located a block from a major hospital, so you hear sirens a lot from passing ambulances, even with windows closed. Also internet costs 22 euro/day (!). It's somewhat cheaper if you buy multiple days, but still expensive compare to for example Raddison Blu where it's... More

The location is good, the rooms are fine with a nice bed and bath. Internet and laundry prices are confiscatory, otherwise it's a good hotel. Breakfast was good, though light on available fruit. The staff was helpful when I asked where to find some services around town.

staying at the CP HAM for 7 nights as repeating guests we had to learn something new about the priority program. E.g. 3 different categories at 96 for Standard, 108 for garden view and 144 for Club room available at time of booking. We booked and paid garden view category in order to receive Club room upgrade due to our... More

We arrived in Hamburg early in the morning of Sunday 12 May 2013 for a two night stay. We got there in style, on Cunard's Queen Mary 2 from New York. Our arrival date was the last day of the world famous Harbour Festival and our ship was part of that. The hotel in Alster is excellent. We had a... More