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All 318 Hamburg hotels

Crowne Plaza Hamburg - City Alster

4.5 of 5
Graumannsweg 10, 22087 Hamburg, Germany
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Crowne Plaza Hamburg - City Alster
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74%
Ranked #76 of 318 hotels in Hamburg
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378 reviews from our community

Traveller rating
    121
    154
    75
    22
    6
See reviews for
Families
24
 
Couples
107
 
Solo
49
 
Business
128
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Haywards Heath
Top Contributor
105 reviews 105 reviews
103 hotel reviews
Reviews in 67 cities Reviews in 67 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

Unfortunately, this was not a good stay. There was a series of minor issues and niggles; and a lack of attention to detail. The hotel is in, to me, a slightly strange location. It's in the middle of a leafy suburb - a very pleasant area, but a large business hotel did not seem to fit in. The hotel is... More

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Nieuwegein, The Netherlands
Top Contributor
98 reviews 98 reviews
97 hotel reviews
Reviews in 95 cities Reviews in 95 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 12 June 2013

If I were just looking for a nice hotel with lots of character to spend my time during my holiday, I would not have picked this hotel. But since I was here for other reasons, on business, I could still judge this place. For business purposes is it's quite good. Even though I think the prices are a bit steep,... More

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Seoul, South Korea
1 review
3 of 5 stars Reviewed 10 June 2013

I've booked a 3 days stay in Crowne Plaza hotel at Hamburg. it's really disappointing and in fact surprising to know that the service at the reception is very poor. i thought it was just one staff that had a bad day when i checked in, subsequent days, i realise, it's most of the reception staff that have bad service.... More

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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 June 2013

I stayed in hotel as my business partners had booked it in the vicinity of their office. I would say it is quite a good location...ofcourse it was cold and snowing outside and hence everything seemed quite quite.... It seems to be in a residential area. the rooms are spacious and the breakfast was quite good and fresh. Specially the... More

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Leeds, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 May 2013 via mobile

Great Hotel. Friendly staff and only 5 minutes from the Station. Expensive for the Internet, and a few sirens from next door but other than that good food and Drink. Club floor is the one I will stay on next time, lovely walk round the lake and close to town. Can recommend this hotel.

Was this review helpful? Yes 1
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review
31 May 2013

Dear Frazer A, Thank you very much for your recent visit at Crowne Plaza Hamburg-City Alster. We highly appreciate that you took precious time to let us know that you were satisfied with our overall service performance. Your appreciation has been passed on to our employees and we can assure you that your comments will definitely be an inspiration to... More

Oberageri, Switzerland
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 May 2013

We visited Hamburg for the harbour festivity from 04. - 12.05.13 as a group of 7 people (3 double rooms, 1 single room). What was bad: The rooms of middle class level "comfort" were very small, not even half a meter between the end of the bed and the tv furniture. The waste-bin in the bathroom was broken in our... More

Was this review helpful? Yes 1
See 11 more reviews by Lohmatt for Hamburg
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review
31 May 2013

Dear Lohmatt, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Hamburg. Best regards Hannes Dreher General Manager More

Phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 27 May 2013

This hotel is OK. Clean and good location. However something to know is that it's located a block from a major hospital, so you hear sirens a lot from passing ambulances, even with windows closed. Also internet costs 22 euro/day (!). It's somewhat cheaper if you buy multiple days, but still expensive compare to for example Raddison Blu where it's... More

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GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review
31 May 2013

Dear Cx7542a, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Hamburg. Best regards Hannes Dreher General Manager More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 May 2013 via mobile

The location is good, the rooms are fine with a nice bed and bath. Internet and laundry prices are confiscatory, otherwise it's a good hotel. Breakfast was good, though light on available fruit. The staff was helpful when I asked where to find some services around town.

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See 3 more reviews by FBG-Tick for Hamburg
Munich, Germany
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 19 May 2013

staying at the CP HAM for 7 nights as repeating guests we had to learn something new about the priority program. E.g. 3 different categories at 96 for Standard, 108 for garden view and 144 for Club room available at time of booking. We booked and paid garden view category in order to receive Club room upgrade due to our... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Crowne Plaza Hamburg - City Alster, responded to this review
5 June 2013

Dear Matt600, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further... More

Cambridge UK
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 15 May 2013

We arrived in Hamburg early in the morning of Sunday 12 May 2013 for a two night stay. We got there in style, on Cunard's Queen Mary 2 from New York. Our arrival date was the last day of the world famous Harbour Festival and our ship was part of that. The hotel in Alster is excellent. We had a... More

Was this review helpful? Yes 3
See 4 more reviews by totalastronomy for Hamburg
GMHamburgCP, Manager at Crowne Plaza Hamburg - City Alster, responded to this review
31 May 2013

Dear totalstronomy, Thank you very much for your recent visit at Crowne Plaza Hamburg City Alster. We highly appreciate that you took precious time to let us know that you were satisfied with our overall service performance. Your appreciation has been passed on to our employees and we can assure you that your comments will definitely be an inspiration to... More

 
 
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Additional Information about Crowne Plaza Hamburg - City Alster

Also Known As:
Crowne Plaza Hamburg - City Alster Hotel
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Address: Graumannsweg 10, 22087 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Family Hotels in Hamburg
#45 Luxury Hotels in Hamburg
#56 Business Hotels in Hamburg
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Celebrate business success at the Crowne Plaza Hamburg-City Alster hotel, near Lake Aussenalster and 10 minutes' walk from the city centre.You'll be energised by the bright, white and soaring atrium of Crowne Plaza Hamburg-City Alster's Lobby, located on Graumannsweg in central Hamburg. Our friendly Front Desk staff will direct you to your modern room, or you can sit back with a coffee in our trendy King George Bar.It's 20 minutes' drive from Hamburg Airport to Crowne Plaza Hamburg-City Alster. ... more   less 
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