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Mercure Hotel Berlin an der Urania

4.0 of 5
Fuggerstr. 8, 10777 Berlin, Germany (Formerly Hotel Castor)
Hotel amenities
Mercure Hotel Berlin an der Urania
Ranked #247 of 660 hotels in Berlin
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139 reviews from our community

    Trip type
Traveller rating
    42
    64
    23
    7
    3
Date Rating
London, United Kingdom
1 review
1 of 5 stars Reviewed 10 April 2013

We booked this hotel for 3 nights, everything on the booking conformation said that all monies had to be paid in full at time of booking. However after spending 3 noisy nights in a dirty room, come checkout time we are informed that we owe 194 Euro!!!!!! All the information on the booking form states that full payment had to... More

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MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
11 April 2013

Dear Mercure Guest, we regret the circumstances during your stay. We and also Accor/Mercure are in personal E-Mail contact with you since your departure and we will hopefully solve this issue. Many regards Your Mercure Hotel Berlin an der Urania More

bullychops
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 April 2013

This hotel was perfect for what we wanted during our stay in Berlin. Pros - friendly, helpful staff - great interior - clean rooms - tea & coffee making facilities & comfy beds (definately what you need after a day sightseeing!) - good location, 3 min walk from nearest u bahn station and waking distance to the Zoo - good... More

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MercureanderUrania, Inhaber at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

Dear Mercure Guesta, many thanks for your friendly and warm words. We look forward to welcome you again. Many regards Your Mercure Hotel Berlin an der Urania More

Croydon, United Kingdom
Top Contributor
81 reviews 81 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 8 April 2013

A rating of two would have been unkind but this hotel has gone downhill. We used to stay here regularly and, after a gap of a few years we came back. Although the outside has been made over there is no real change inside. The rooms are comfortable but quite small. The internet connection in our room was appalling making... More

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See 10 more reviews by Travel_Duck_UK for Berlin
MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

Dear Mercure Guest, we regret that your second stay has been not like the first one. We are happy to inform, that we are working on a better Wlan connection. During your stay we have had a familiy in house and for their children we prepared a small side inspection. We always try to cover all wishes from our guest,... More

Braunschweig, Germany
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 March 2013

We (two adults and a small child) stayed for two nights at the hotel and left with a mixed opinion. The hotel is nicely located just between Schöneberg and Tiergarten, a small inconvenience being the fact that the nearest Underground station is around 10 Minutes away (it's no fun in winter). However the Shopping Centre KaDeWe is within a 5... More

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MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

Dear Mercure Guest, thanks for your nice comment regarding the location, breakfast and the staff. We regret your feedback about the size of the rooms and the price during a fair in Berlin. Maybe next time your can book one of our superior rooms, these rooms are a bit bigger than the standard rooms. Many regards Your Mercure Hotel Berlin... More

Luxembourg City, Luxembourg
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 March 2013

Very pleasant "boutique" type hotel. Unfortunately the Mercure brand does not always garantee a uniform standard of lodging and this hotel is a pleasant exception. It is located equidistantly between Nollendorf Platz and Wittenberg Platz Metro stations in what is almost a residential area (5 minutes' walk). A five minutes' walk will get you to KDW and Gedächtnis Kirche (and... More

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Review collected in partnership with Accorhotels.com

MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

Dear Mercure Guest, we like your feedback regardsing the location very much. We are a very new Mercure Hotel and are working on it a be a perfect Mercure Ciy Hotel. We noticed that your enjoyed Berlin and its restaurants very much. Look forward to welcome you again. Many regards Your Mercure Hotel Berlin an der Urania More

Opatija, Croatia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 March 2013

first of all, pictures on the web site are not raelistic. If i knew that my bathroom does not have a shower cabin, I would never ever booked the room and certanly not paid it 150,00 eur. Breakfast was poor. Service below average. was expecting a little bit more from Accor

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Review collected in partnership with Accorhotels.com

MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

Dear Mercure Guest, thank you very much for your Feedback. We regard that we can just offer showers. All our rooms have showers. Your opinion in terms of our hotel, our services and the gentleness of our staff members is very important for us, because these give us the possibility to optimize always our hotel processes. We are delighted that... More

Swinoujscie, Poland
1 review
4 of 5 stars Reviewed 20 February 2013

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Review collected in partnership with Accorhotels.com

MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
10 April 2013

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Long Beach, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 February 2013

My stay at the Castor Hotel was wonderful! I came to Berlin for a concert at the Urania, so the location was perfect, but it’s a perfect location for so many other things too. And very quiet considering it’s so close to a main street. The rooms are extremely clean and comfortable, and I made use of the free tea... More

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CastorBerlin, Manager at Mercure Hotel Berlin an der Urania, responded to this review
20 February 2013

Dear Mercure Guest, thank you for your nice feedback. It is a pleasure for us to be your "sweet home" in Berlin. Your Mercure Hotel Berlin an der Urania More

Guayaquil
Top Contributor
77 reviews 77 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 12 February 2013

It´s near a station, have free Wifi and the breakfast buffet is huge and very good. Near Alexanderplatz Square and a small supermarket very near before it was called Hotel Castor the Vine. It´s also near the KaDeWe department store.

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CastorBerlin, Inhaber at Mercure Hotel Berlin an der Urania, responded to this review
20 February 2013

Dear Mercure Guest, thank your for your nice review. Speceially for the breakfast and the free Wlan. It would be a pleasure for us to welcome you again at the Mercure Hotel an der Urania. More

A TripAdvisor Member
4 of 5 stars Reviewed 10 February 2013

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Review collected in partnership with Accorhotels.com

MercureanderUrania, Manager at Mercure Hotel Berlin an der Urania, responded to this review
11 April 2013

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Additional Information about Mercure Hotel Berlin an der Urania

Also Known As:
Scandotel Castor Hotel Berlin
Scandotel Castor Berlin
Address: Fuggerstr. 8, 10777 Berlin, Germany (Formerly Hotel Castor)
Region: Germany > Berlin
Amenities:
Business Centre Pets Allowed Room Service
Hotel Style:
#122 Business Hotels in Berlin
#127 Luxury Hotels in Berlin
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our unique “Boutique” Hotel - Hotel Castor the Vine is a 4 star Hotel and is located at the Berlin-Urania.It is to be found in the centre of City-West and the famous shopping street Kurfürstendammwith all the international designer shops.Hotel Castor the Vine is within a few Minutes walk to many of Berlins most popular cafes, open-air restaurants and 'high street brands' shops. Hop onto a bus or take the underground train and in no time you can be in the cultural heart of Berlin, the Exhibition Fair, the impressive Potsdamer Platz and the Regierungsviertel being the Government area in East Berlin. The Hotel Castor the Vine is renowned for the friendliness of its staff, you will always feel a'at home' with us, a reason why so many of our valued guests return. All 78 non smokering rooms are furnished with comfortable beds, flat screen TV, mini bar, safe, telephone and free wireless LAN.The Superior Rooms with their excellent comfort ensure you a pleasant stay. Because of their great design and their room size your relaxing will be guaranteed and with the costless specialty of coffee you will have a good start in the new day.The Superior Rooms offers you an iPod docking station and a DVD player including a choice of happening cine films, which all you can rent cost-free at reception. Also offers you the Superior Rooms a beauty set, a variety of pillows, illuminated vanity mirrors, a bath robe and slipper.Our attractive 'wine concept' lounge and bar will relax you after a busy day sightseeing or working, here youcan sink into a comfortable sofa, with soft lighting and candles and enjoy your drink and small snacks. The Hotel provides a plentiful, full breakfast to ensure a great start to your exciting day in Berlin.If you would like to book a sightseeing tour, check out what's happening in our great city, visit a flea market, book a show, our reception staff will be very happy to help you. We look forward to welcoming you to Hotel Castor the Vine very soon. ... more   less 
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