After reading previous reviews I have changed what I want to write the staff were helpful, the room was clean and very comfortable, and it is nice and close to the main train station. The area is very multi cultured and some bits not so nice but the hotel is not responsible for cleaning up this area of the city,... More

Beginning with the checkin we were impressed with this hotel.Everyone we spoke to was multilingual so language was never a problem .Any questions we had concerning sights /travel ,were answered without hesitation ,internet access in lobby was quick and efficient .Our room was always clean and tidy.No problems with clean towels /bedding .The bar fridge was well kept and restocked... More

The room is clean and well maintained. The breakfast is very good, although expensive. The cost had previously been included in the price of the room, until my last stay, when the hotel had a separate charge for the extensive breakfast buffet. You may find a cheaper breakfast, but it is quite nice, and convenient. It is a 10-12 minute... More

When we arrived we got offered to upgrade our room if we wanted for another 20euro which we ended up doing. the room was very nice and luxurious. the bed was very comfortable and had bath which was nice considering the cold weather. its a good location you can get around by walking. the breakfast had a lot of variety... More

So we never got a chance to stay here. We booked through hotels.com and prepaid for 1 night near the train station due to an early flight the next day. We got in rather late at 10 pm and the front desk told us that they tried to contact us, stating that they had overbooked the room. We never got... More

I note from the previous reviews that the hotel responds to comments around the dubious nature of its location by claiming cultural diversity and charming corners. It is disappointing to see hotels dismissing peoples concerns on a site such as this with such flippancy. I have had some great experiences with best western over the years, but they might like... More

The good: This hotel is clean and conveniently located just a block from the train station. My room was rather stark in terms of decoration, but it was sufficient. The bed was comfy, so no problem there. The bad: The service was dreadful. The staff were not friendly or helpful. Wifi went out when I was there and the staff... More

The rooms are clean and ok in size. My room was on the 2nd floor opposite martial arts school. So I prefered to have the curtains closed at night time. Unfortunately, the room was poorly lit and the desk lamp was humming like a fridge. Housekeeping tried to change it, but that didn't work. Bathroom was clean, only the shower... More

Nice to be literally down the street from the Hauptbanof main train station, but this is a questionable neighborhood. Lots of casinos and gentlemen's clubs line the streets. Couldn't find a laundromat or supermarket but nice 1 euro store (like a dollar store) around the corner for water, snacks, and extra socks. Rooms nice and clean. Minibar and laundry service... More