- Accor Hotel Stuttgart City Center

I am check out and order early breakfast at 20:00 at the reception, becouse next morning we have to leave at04:15 . The receptionist confirm that breakfast box will be prepared for me and my colleague. Unfortunately breakfast box was unavailable at departure time in the morning and money refund for missed breakfast wasn't offered.
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Dear Traveller from Riga,
thank you very much for sharing your experience during your stay at our house.
As the responsible General Manager I want to express my sincerest apologies for the problem with the breakfast box.
In relation to this miscommunication I assure that we will review the process and enhance the communication between the respective departments.
Of course,...
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Booked a King sized bed and got a twin... Hotel is being refurbished and building work is evident every where.
Staff were friendly and courteous.
Room was changed with no fuss.
Breakfast was minimal and very expensive.(€17)
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Good location, nice staff, clean and the food in the restaurant was good, down sides were mainly that the room was far too hot to get a good nights sleep (My colleagues also complained about the same thing), being beside a main road and a tramway opening the window was not an option, the so called airconditioning is a waste...
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Excellent breakfast buffet and friendly efficient staff. The TV channels were however limited to German and the quality of my evening meal on the one night i dined there was a disappointment. Otherwise an excellent choice and only a few minutes walk to the centre of stuttgart.
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Typical Mercure hotel, although decor showing its age a bit now. 5 of us staying here for business, main gripe is that the magnetic stripe room entry key system to the rooms needs replacing as they no longer work well and you have to get into all sorts of ways to bend the card to get it to work. (not...
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The staff was very helpfull and professional. The location was perfect for us. We did not eat in the restaurant this time but have in the past and the food is very, very good. Overall I rate this as an exceptional value and would stay there again.
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The hotel is still accaptable reachable within walking distance from the main train station ("Hauptbahnhof") of Stuttgart: exit train station right towards "LBBW" bank, always straight down the road (with train tracks right of you), cross a road bridge and one road. There you are after maybe 1,5 km. Anyhow the surrounding has no supermarkets or bars to offer and...
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Standard Accor-quality, comfortable, clean and efficient hotel on a very busy mainstreet, so traffic noise cannot be avoided. The problem is the location, hotel is surrounded by empty building sites, commercial buildings closed for the night and just houses; no bars or restaurants. If you dont want to spend the evening in the hotel, you have to either walk to...
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A nice city hotel ocated a few minutes from an Underground (U-Bahn) station with trains running very often, that puts you in dowtown Stuttgart in minutes.
Given that we had booked a room facing the courtyard, we din't hear anything of the traffic on the rather busy street in from of the hotel and as a consequence we cannot say...
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