Check-In and Check-out were a breeze with the highly competent staff. The woman at the desk when I checked in was expecting me and addressed me by name. She also spoke Spanish, English and German very well. Security was also excellent; outer doors were locked at 9:00 PM and entry was only through the small front desk area. The cars... More

200 yards from the main tourist office and tram stop, right on the edge of the old town, yet peaceful at night. Typical clean German city hotel....reliable with all the services you would expect. Very attentive service, great breakfast. Heidelberg is a great place....it's on a scale that you can handle easily with plenty to see and do.

We stayed at this hotel for one evening in mid-April. The hotel is just off the main drag in Heidelberg, about a 15-minute walk from the highlights of the city. The room and bathroom were tiny but serviceable for one night. The breakfast was outstanding. The hotel staff were very friendly. If you have a larger vehicle -- we had... More

Stayed there for one night in early April. Location is great, right in the centre of the old part. They provide parking for 17 eur extra, you have to leave the key and they take care of it. The breakfast was fairly good and wifi was free and working fine. The decor is not for everyone, mirrors, brass and roses,... More

This was our third stay at this hotel and we were not disapointed. The service is absolutely great with very nice, efficient and helpful staff. This time we had quite a large rental car (VW Touareg) but there was no problem what so ever for the staff (any member) to park it in the small garage at the hotels ground... More

This hotel has a very interesting decoration once you are inside, since from outside it does not really look like a hotel. Breakfast buffet is excellent, containing a selection of fresh exotic fruits, not easy to find in Germany. Bathroom is a little bit small and the shower cabin doors did not shut properly, letting a lot of water out... More

this is just the shy side of luxury. The hotel looks weird from the outside but don't be put off by that. You face a small office and small garage and must go through the garage to get to the hotel which has large lovely rooms and a nice breakfast. There is free wifi and the staff goes out of... More

Great location, friendly professional staff, comfortable rooms and a excellent breakfast bar.The breakfast room, and breakfast buffet is worth the stay at this wonderful updated hotel in the heart of Heidelburg. Would return to this hotel when in Heidelburg without a doubt! No elevator, but without hesitation the hotel staff will help you with your luggage.

Plus points; - perfectly located to see the Old Town. Right on the start of the pedestrianised area - well appointed room with tea/coffee facilities - good breakfast, free wifi - really clean and well maintained Negative points; - No sign of the amazing fruit constructions at breakfast mentioned in other reviews. Maybe more for summer season? - no curtains?... More