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Park Hotel Suisse & Spa

4.0 of 5
75, allee du Majestic, 74402 Chamonix, France
Hotel amenities
Park Hotel Suisse & Spa
Ranked #30 of 74 hotels in Chamonix
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117 reviews from our community

    Trip type
Traveller rating
    26
    51
    21
    10
    9
Date Rating
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

A plus if you speak French as the staff barely understands English. Reception people are not very helpful and a concierge would make the experience significantly better. The spa is disappointing: great view yet no service and closes too early (7 pm) Breakfast buffet is average. Location (very central) is the best part of the hotel.

Was this review helpful? Yes 1
Kathya C, Propriétaire at Park Hotel Suisse & Spa, responded to this review
10 April 2013

Good afternoon Cam_London_13 Thanks for your comment. I am really sorry that your stay was not as you expected. We recently obtained the 4th star and we are working on improving our services so your opinion is very valuable. All our receptionists are speaking at least English and French. We do not have a concierge yet, but all staff at... More

london
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

the rooms are basic but comfortable and clean (if a little over air freshenered on some days) they have a bath, shower, fridge and UK TV - we were in the most basic but still got a view of mont black (across a courtyard) the ski room is easy to get to as long as you take your ski boots... More

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Kathya C, Propriétaire at Park Hotel Suisse & Spa, responded to this review
10 April 2013

Dear “Stone Family”, thank you so much for your support. The SPA has been open for two years now and we are glad to see that our guests really like it. In summer, all the superior rooms, up the Jacuzzi becomes a large outdoor solarium with long chairs and sofas. We are waiting for your next stay and feel free... More

Naples, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 16 March 2013

Only a short walk from Chamonix train staton and a block from ski bus. Hotel was charming and cozy (knotty pine, dining room, nice room with balcony and view). Restaurant on site a plus for breakfast and dinner - small groups and return guests. Loved sitting in the rooftop spa jacuzzi and hot pool looking at Mont Blanc after day... More

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See 3 more reviews by Diedra34108 for Chamonix
Kathya C, Propriétaire at Park Hotel Suisse & Spa, responded to this review
10 April 2013

Dear “Diedra34108”, We wanted to thank you for your post. We are really pleased to hear that and we are working everyday to make your stay a great memory. We will make some improvement on some rooms for this summer, and we would be really glad to welcoming you again. Please, do not hesitate to contact us if you have... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 15 March 2013

the desk personnel are extremely nasty, surly. they do not greet you .They do not give you any information of the hotel amenities. They look at you as if to say why do you dare come in ? They told us to park in public parking up the street because they said their garage was full. Then the very next... More

Was this review helpful? Yes 3

Review collected in partnership with this hotel

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1 of 5 stars Reviewed 13 March 2013

The adjectives we can think of for describing this hotel are all in negative: unhelpful, inefficient, unkind, to the extent of being almost dishonest. Despite our repeated inquiries for information/confirmation, for example regarding their shuttle bus services between the hotel and the airport, they failed to respond to our request. Result: we were obliged to find one on our own,... More

Was this review helpful? Yes 1
Kathya C, Propriétaire at Park Hotel Suisse & Spa, responded to this review
10 April 2013

Dear CONDORS918, I would like to thank you that you took some of your time to write a comment on our hotel. I feel really sorry that you did not have a pleasant experience. We can provide a transfer service between Geneva airport and the hotel. However, we need some information to book it that we ask all the time.... More

Ridgewood, New Jersey
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 February 2013

The central location in Chamonix was ideal and our two rooms were generous in size. We enjoyed the hot tub and pool on the roof. I have difficulty recommending the hotel however, because the staff was so super unhelpful. The desk staff had no information about local restaurants. Their directions to places that were literally 100 yards away from the... More

Was this review helpful? Yes 2
See 3 more reviews by Barbara B for Chamonix
Kathya C, Propriétaire at Park Hotel Suisse & Spa, responded to this review
10 April 2013

Good afternoon Barbara B, I would like to thank you that you took time to write a comment about our hotel. We are glad that you enjoyed the spa and our facilities. However, I am really sorry that you had an unpleasant feeling with our staff. Usually, we help finding and booking restaurants for our guests and I am pretty... More

UK
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 February 2013 via mobile

We stayed for a long weekend and found the rooms to be very comfortable (although too warm at night) and a good size. The location was great, although we found skiing in Chamonix a bit tedious without a hire car. The breakfasts were reasonable. Not all the staff were friendly, but some were. The spa was lovely, although, as hotel... More

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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 14 February 2013

Based right in the centre of town, we chose the Park Hotel Suisse mainly for its convenience (as convenient as anywhere can be in Chamonix - not the best-linked resort for skiing ever.) Friendly welcome right from the start, good sized room, decent breakfast. The star of the show though is undoubtedly the rooftop spa for unwinding after a tough... More

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 February 2013

Traveling with group of business colleagues for long ski weekend, good central location in Chamonix all bars restaurants within easy access. Service by everyone who we came into contact within the hotel all very service driven. Good continental breakfast. Hotel offer secure lockers in ski room. Bed rooms very warm and offering very comfortable beds.

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Taby, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 February 2013

Fantastic outdoor jacuzzi and hot pool at the roof with a view of Mont Blanc. Good central location and nice staff. Ski lockers with heating for ski boots is great. The beds could however been a bit larger

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Additional Information about Park Hotel Suisse & Spa

Also Known As:
Park Suisse Chamonix
Hotel Park Suisse
Address: 75, allee du Majestic, 74402 Chamonix, France
Region: France > Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotels in Chamonix
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the Park Hôtel Suisse, traditional, family run hotel in the centre of Chamonix. The hotel is ideally located in the very heart of the town, in a quiet setting just opposite th tourist office. The ski school and bus stops for services to all parts of the valley are nearby.Free WiFi internet access is available in the hotel. ... more   less 
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