We ended up staying one night here because our home in Marseilles had frozen pipes... Emily, by phone and later at the reception desk, almost made me forget our misery after two days of no water... She was so warm and welcoming, arranged a remarkably good deal (127E for three people in a nicely located room), found a room that...
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Good 4* hotel.
Nice parking, excellent welcome, the room wasn't too bad: it was clean, confortable bed, with a nice terrace w. sea view (the sea view is really overated...it is so far away). I was in a superior room not a standard room.
It lacks some light in the room especially near the cupboard in which I couldn't see...
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Dear tZar972,
Thank you for your detailed feedback on your stay in our hotel.
The seaside is indeed at 200m of our hotel and all our Deluxe, Junior and Executive Suites have view on the horse race and the sea.
Our continental breakfast offers scrambled eggs as well as boiled ones; we are sorry to read you did not find...
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I stayed at Villa Massalia for 3 nights in early December 2011. The hotel is a bit off the beaten track but I visited Marseilles on a business trip so the location wasn't a problem. My room was very clean (although a bit small) and had free wifi internet access. The breakfast was very nice, with great variety of tasty...
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Dear OdysseusAthens,
Thank you very much for your comments following your stay in our Hotel.
We are pleased to learn that your expectations were met.
We hope to have the pleasure to welcome you back soon.
Best Regards,
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I stayed here because the cost was much lower than the hotels at the port (which is where I stayed last time I visited Marseille). We paid 125 euro per night as compared to over 200 euro for the hotels I found at the port. We spent the two weekend days at calanques, so this area worked out well for...
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Dear bs_cb,
Thank you for your review concerning your stay in our hotel. We are pleased to hear you liked the area.
As far as our staff is concerned, please be insured that we improved the quality of service of our staff so that you feel welcomed in all places of our hotel.
We hope to have the pleasure to...
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Very noisy Hotel.
Such noise into the room (heat system at the roof) that we asked for another room.
After 1 hour and 4 calls we obtained a new room at level 3.
Breakfast very expensive (21€)
Tiny Swimming pool
Flee !
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Dear Pierrick06,
We would like to thank you for taking time to give us your review following to your stay in our Hotel.
As comfort and satisfaction is at the heart of our preoccupations, we have taken good notice of your comments and hope to have the pleasure to welcome you soon again so you can see for yourself the...
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The good:
Location is near the sea front. Marseille is not much of a holiday destination, but for a short break this would be fine.
The rooms were good, there is a nice pool and seating area. Interior looks smart.
The Bad
I sometimes thought the staff thought they were doing us a favour by serving us at the bar....
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Dear TheGP,
We would like to thank you for your comments following to your stay at the Villa Massalia. We are sorry to hear it did not match your expectations.
Please be ensured that your comments have been treated by our F&B Manager so that the service is improved.
We hope to have the pleasure to welcome you again in...
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Away from the busy city of Marseille the Hotel is in a fairly quiet location, I say fairly because there is a busy roundabout on its door step,however to the rear is a horse racing track and golf course which the pool area overlooks.Pool area is of modest size but is very clean and a relaxing place to be.Be quick...
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Dear harleydays,
We would like to thank you for taking time to write a review following to your stay in our hotel. Our entire staff is happy to be at your disposal for any help.
We hope to have the pleasure to welcome you again for your next trip in Marseilles
Best Regards,
Jacques CHESNET
General Manager
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I liked this place. Very good position for being in Marseille. The area is quite and safe. You can walk to the beach and restaurants on the beach side. The Hotel is quite and confortable. Rooms are big enough and clean. Nice view. Spa and outside pool very noisy and croudly: too many people and children. Breakfast there's a lot...
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Dear Eggs47,
We would like to thank you for taking time to share your experience at the Villa Massalia and are happy to see that you appreciated your stay.
We have indeed a lot of people at the swimming pool during the summer and are sorry to hear the noise disturbed you.
We hope to have the pleasure to welcome...
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This is a good hotel for business. It is located in an un-interesting area of Marseille but not far from the Vieux Port and not too far from the beach. Having a car is definitely required.
When it opened a few ago. I thought it had a good chance to become one the best hotels in Marseille. The design was...
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Dear Carnetdaventure,
We would like to thank you for taking time to give us your impressions following your stay in our hotel. We are sorry to hear you were disappointed.
Our staff is at your entire disposal at all times to help you with any issue. We do indeed have trainees; it is indeed very important to us to give...
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Travelled with my wife and 2 yr old son and my brother-in-law and stayed here for 4 nights.
The hotel is located about 10 mins drive from the Port, about 5 mins drive from the Marseille team's football ground. It is next to a lovely park which is nice for walks in the evening and playing for the kids. Not...
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Dear Headonholiday,
We would like to thank you for taking time to give a full review of your stay and are very pleased to hear that our staff provided services beyond your expectations. We have passed your compliments on to our staff. Please be ensured that comfort and satisfaction of our guests is at the centre of our preoccupation.
We...
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306 Reviews
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232 Reviews
