This was definitely my last stay - ever - at this hotel. As a frequent business traveller to Toulouse, I saw the quality of service and cleanliness of this hotel degrading year after year. Apparently they have reached the bottom now. You can find my latest expercience as a Best Western Diamond Elite status member in this hotel hereunder: Room... More

We decided to have a night in Toulouse - the city also known as "Little Paris". Many nice things to do in this city. We were really not looking for anything else but a good night sleep. Even though we got a room facing an alley, and on the third floor, we were awaken several times during the night because... More

I go to Toulouse about three times a year for work. A colleague had advised me to stay at "Les Capitouls" -- and I was not disappointed! From now on, I will always book a room there (I just did, for my next trip) -- I strongly recommend it, especially because of: - the very personalised service (none of those... More

convenient location to all the hustle and bustle of Toulouse.... beyond that have to say that hotel was okay specifically if compared to the price.... the rooms where clean, however very dated, there was a plasma tv in the room but that was the most hi-tech thing there.... the shower was old and didn't have a curtain or anything..... the... More

We were a group of 6 adults on a rugby weekend in Toulouse. The hotel is in a great location, near shops, bars, restaurants, attractions, bus stops and the metro. The rooms were clean and tidy, and the bed was one of the most comfortable that I've slept in!! Even though our room overlooked the busy 'Allee Jean Jaures' road,... More

I visit Toulouse, France, several times a year (at least) on business and over the last several years I've gravitated to staying at this hotel. Not only the staff is friendly, it is clear to me that they are also customer-service focused. The hotel is conveniently located (Place Wilson is a block away, bus to the airport is right in... More

Good location (city centre) but the breakfast is always the same and my room on the upper floor was next to a housekeeping room. The whole night there were some machines running = a lot of noise. For the rest: service and quality was acceptable.

I stayed for one night while in town on business. Check-in and check-out was quick. Free wifi was easy to log into. Breakfast was included in the price and was very nice with yogurt, fresh fruits, breads, meats, cheeses, tea, coffee, etc. Hotel was quite and I did not hear any of the other guests which is a surprise since... More

Not the best stop over very poor dull and basic rooms, our request for a suite was an eye opener this turned out just to be another dull joining bedroom, Probably one of the worst night sleep I've had in a long time, as outside on the street level seemed to be a gathering point for every wino in Toulouse... More