Our third or maybe fourth stay at H.l.D, and advice is to avoid the annex. It's across the street from the hotel and while beautifully decorated, clean, safe etc. it doesn't have quite the charm of the main hotel. This is no real criticism ... the staff is fantastic, the location cannot be topped. Carcassonne can be kind of a... More

Before I made the reservation, I wrote an e-mail to both Hotel de la Cite and Best Western Hotel le Donjon. Compared the cost and the attitude they showed in the replied e-mail, I booked Best Western Hotel le Donjon, and I found it's an excellent decision! The staff in front desk is absolutely thoughtful and friendly! She even arranged... More

We stayed in one of the rooms in the outdoor courtyard. It was a very cute design, a sitting room on the lower level, and then up a few steps to the bed and bathroom. The couch was nice and big and easily fit two of us for sleeping. The courtyard in the hotel was beautiful and if I'd had... More

I liked everything about this hotel except my room. I even liked the entrance to my room, which was in a kind of bungalow at the end of a grassy walk that had a burbling fountain. But the room was very motel-like and had no charm at all. The shower did not have a threshold, and the shampoo and soap... More

We were a couple staying here over New Year and it was a fantastic stay. We stayed in room 4 in the main building, very clean and comfortable. The service was 5*, very friendly and accommodating. On 31DEC evening, all the guest were invited to some champagne and "nibbles" which we though was a very nice gesture, very generous. Overall,... More

The hotel is in a fabulous location right in the heart of the City. We were in a room in the annex, which means going outside to access it, but it is only about 50 yards away from the main building. The annex is not manned, which means there are key codes and security doors to go through. The room... More

We stayed in this hotel for one night as part of our French traveling, and enjoyed it. It meant we could walk to the Michelin star restaurant in the evening and not worry about driving. We stayed in Room 1 od the main building, and the view of the (Disney-like) turrets was great. The city itself is a bit sterile... More

He alojado en Donjon en dos oportunidades. En ambas la experiencia fue grata, sin embargo el nivel de las habitaciones fue distinta. La habitación Suite es mucho mejor que la privilege, ya que tiene una aire medieval, la cama es más grande, el baño mucho mejor acondicionado y vistas al castillo. La habitación privilege cuenta con una pequeña terraza que... More

Staying smack in the heart of the medieval Cite was an excellent choice. Everything you can hope for is at hand's reach. Great location, great site to explore by walking around. A bit tight as far as room size goes, but understandable considering the location. Valet service to get to the car park (inbetween walls) - a big plus! More