The look of the hotel felt very modern and clean which was a real plus point for me.After travelling so much it was nice to have a pleasant place to come back to and rest. The location was great and all the major attractions were accessible via the metro station which was just a couple of minutes walk from the... More

Staff is extreamly friendly and helpful. Near the metro station. Rooms are small (bigger that expected) but sufficient. Two people with 2 pieces of luggage each fit in perfectly. Nothing more needed anyway. Decoration is nice and modern with flat screen TV. Not much channels, music channel can work. A bit far from the main attractions like the Eiffel Tower,... More

Very friendly and helpful staff. Convenient for arrival at the Gard du Nord and metro stations. Clean, modern facilities. Very good choice for continental breakfast. Bedrooms/ bathrooms a little small but well maintained and good value for money. Easy to get to all the tourist sites. We particularly enjoyed a walk along the local canal and The Marais district which... More

Very well located close to Gare de L'Est and several metro lines. Canal St Martin around the corner. Quite spacely rooms for this kind of hotel. Very friendly service. More

Excellent value for money. Staff very friendly. Interior pretty and welcoming. Take a travel kettle as we missed cups of tea!! More

Myself and my girlfriend checked into Hotel Soft on Friday 16th December after a trip on the Eurostar from London St Pancras. The Eurostar arrives at Gare du Nord, where we bought our metro tickets and headed to the Gare de L'est. Hotel Soft is only about 5 minutes from both the Gare de L'est and the Jacques Bonsergent metro... More

Outside the main areas but still within walking distance of the centre for the fit. Ideal location to see a different part of Paris and find some excellent restaurants at sensible prices. Hotel room was excellent with really helpful staff. Never got up early enough to try breakfast so cannot comment but just as easy to find a cafe and... More

This was a great find - I've been recommending it to everyone. It's a small, modernised hotel in a quiet street near the Gare de l'Est and Gare du Nord, and within a few minutes' walk of several Metro stations. At one end of the street is the Canal St Martin, really charming for walks. The area abounds in cafes,... More

We stayed 3 nights on package from London, travelling Eurostar, this November (2011). Clean room, toilet - cleaned daily. Good breakfast, very friendly staff. Very near Gare de L'Est, good restaurants around station (try Piano bar in evenings) - all of Paris accessible via Metro. Easy walk to/from Gare de Nord - arriving/departing. Very good budget hotel, much pleasanter than... More