This is the worst case of how to deal with problems. The hotel was overbooked and they did not do anything, we were with 3 persons and so we needed 3 rooms. They had 2 and the only thing he said is , I am sorry, my fault good luck finding a room, or you have to share one if... More

sharp to points: + staff, breakfast, location are very good. breakfast was excellent and in different types. The walking distance from Gar Du Nord was 5 minutes. - The bed bugs killed us. I complained many times. But they never helped us.!!! I was totally disappointed, because the first time (2009) the room was very clean and comfort. But second... More

visited the hotel with 3 teenagers. Small bedroom and small bathroom. Staff was very friendly and helpfull. Good location.

Upon arrival we were told the whole floor we were booked on to had a water problem. Then we were walked across Paris dragging our cases in the heat to another hotel therefore we only got as far as reception of this hotel.

I enjoyed my stay in this hotel. My special thanks to the receptionist who provided me with all necessary information about sightseeing in Paris. A very intelligent person who is capable of carrying on conversations on the most diverse series of subjects:) And the location is really great!

Not a bad place to say once you find it. Difficult to find. Rooms were decent, but a little cramped for us. We did look for a room that fit 4 and it did, but just barely. Looked like a room for 2 where they put in an additional double-bed. We did get double-charged for the hotel and it took... More

I booked this hotel for a weekend through the eurostar website as a combined rail and hotel deal because it received 3 stars and good customer reviews. Unfortunately, two of us were staying at the hotel, arriving from different cities, but the eurostar booking site does not allow you to change the number of rail travellers versus those staying at... More

Have to agree with Fabrizio F, there were definitely bed bugs! Both I and my partner saw them! Smelliest bath I've ever seen, I couldn't even sit in it with my legs stretched out and I'm not the tallest of guys. The phone in our room, 301 didn't work. There was no remote for the tv. Minibars were not stocked... More