I kindly asked about the possibility to change room as the one I got is literally next door to reception (can you imagine te noise done by phone, people chatting, etc). I was first told that It was impossible because I had already used the room. When I explained that I had just made some phone calls sitting on the... More

This was advertised as a 4 and 3 star hotel on different websites. I would definitely rate it no higher than a 2 star. Room was incredibly small and was way below expectations for the price paid. Nightime was a disaster, the air conditioning didn't work so we melted and couldn't sleep. The room was advertised as having sound proofing,... More

First night: Strong smell of food and cigarette smoke in the room. Second night: The upgrade we had asked for wasn't handled even thought we had been promised the upgrade upon arrival. We actually had to argue with them for 30 min to get the room. And from there downwards: This was a non-smoking hotel, but we had cigarette smoke... More

We forgot a couple of presents (value about Euro 100.00) and they were sent to us via UPS back to the USA without request nor charges. Pleasant staff about two blocks from subway and 4 blocks from the major railways station Gare Montparnasse, the start of our day-trip to Giverny and the Monet Gardens. VERY clean rooms generally quiet Enjoyed... More

PROs: bunk beds for the kids, comfortable king-sized bed for us. Decent (if expensive) breakfast. Generally pleasant hotel staff. Free wi-fi, though it was difficult at times to access. CONs: Air conditioning can be sketchy in France, but we were so hot that we had to borrow a fan from the hotel. The air vent was right above my kids'... More

The room was very clean and comfortable. The kids had a bunk bed which was clean and safe. The double bed was a great surprise as it was really comfortable clean and well located in a family room. The en-suite was clean and large enough for a family of four. The location of the hotel was well within walking distance... More

The original hotel I booked, at Notre Dame, was burnt down. So I was transferred to this hotel. I understand bad things happen, it cant be helped.... so lets get on with it! I came to the hotel and was grunted at by the receptionist. Once I explained I was originally booked in at the burnt hotel I was given... More

We stayed there with kids in a large room under the roof. Convenient location close to metro station, plenty of terrasse where to hang around with locals and good value for money. We'll get there again in the future ! More

My husband booked this hotel as part of a surprise trip to Paris for my 40th birthday. We arrived later than expected due to flight delays caused by the snow and were pleased to find that the room was exactly what we needed for a city break. Our room was at the rear of the hotel which gave us fantastic... More