I was amazed by this hotel which far exceeded my expectations. A prime location in the middle of Bordeaux looking out over the main square. Extremely comfortable rooms (even if the decoration may be a little over the top for some tastes) with excellent noise insulation. Fantastic service from staff who have an unnatural ability to remember guest's names. A... More

I liked everything about the Grand Hotel. If there was a rating higher than five I would give it to this hotel. The property itself is beautiful and is in an ideal location, at the heart of the city. The staff are phenomenal! From the time I stepped out of the taxi I was greeted by a friendly staff member;... More

Exceptional hotel that's fabulous!!! My hubby and I where there from 15-19jan12... I managed to get a great winter discount... Overall only about 250euros which I think is a great steal. All the staff spoke English, everything detail was perfect, the decor of the hotel was magnificent, guess it would probably costs double staying here during Summer! My only complaint... More

Our group of like minded travellers have experienced countless hotels and cities across Europe. I always use Trip Advisor as one of many information sources before booking an hotel, for no other reason than I feel responsible for the groups enjoyment and want to make sure I get the best for our group.I made phone calls to the hotel prior... More

stayed 1 night in this completely renovated property facing the old Operahouse, stylish Napoleon III decoration, wonderful public period space, bar, lounge etc. great excercise room on the topfloor with view on the roofs of Bordeaux. Extensive breakfast buffet with lots of regional pastries; My single room was small but well equipped with great bedding and nice bathroom. Anthony at... More

We started the New Year period in this beautiful Hotel in a fabulous location with wonderful food and an excellent spa with delightful staff and we ended up wondering what on earth we had done. New Year's Eve we found that we couldn't have a drink in the foyer at 6pm where we had arranged to meet our friends. This... More

Excellent service and location. Concierge staff are incredible and can organise pretty much anything for you. Rooms are small with poor lighting, but they are very comfortable. Spa is well worth a visit and is open until late in the evening with a large choice of treatments. The michelin star restaurant is also very good although the service a little... More

Stayed for 2 nights in July on extensive trip to France..The hotel is charming, luxury to the finest possible details, in the center..best restaurats. vallets service.. Very warm,,perfect for business and leissure More

The hotel was everything you would expect from a 5 star hotel. Beautiful interior, extensive breakfast buffet, lovely bar areas, excellent customer service! More