Myself and a few ladies stayed here for two nights on a hen weekend, the hotel was very quiet but believe it or not we really enjoyed having the bar mostly to ourselves. The staff on reception we very helpful, friendly and polite, we checked in earlier than stated and found the rooms very good on the first night of... More

stayed here on 8/6/13 for a concert was very impressed we was given a executive room, we didn't expect it being so nice, it was very clean & comfortable, the staff on the reception was very polite & helpful, iv stopped in a different holiday inn in Manchester & it wasn't half as nice or appealing as this one, i... More

Charlie the deputy manager was friendly, helpful & the sort of person ypu want to meet when you check in. Great room. Great staff. Charlie really ensured our stay in Manchester for the Bon Jovi concert got off to a great start. Thanks for a lovely stay.

The greeting we got on arrival was not what I would expect - to be advised that the hotel had over booked and they were going to move us to a different hotel even though I had booked it six months ago. Had I not stood my ground I would not have been offered a room. They did offer taxis... More

This is the second time I've attended a course at this hotel and it's a brilliant venue. I have never stayed overnight, but two on our course did and I heard very good comments from them. We were using the academy rooms on the top floor, pastries and coffee were served at each break and lunch was also included in... More

Stayed for three nights for business purposes. The staff were friendly and helpful - both in the restaurant and at the front desk. The restaurant was a plus - with good breakfasts. The rooms are in need of an update - my headboard was also torn (see previous reviewer comments). However, in contrast, the towels were some of the best... More

We stayed for two nights while visiting friends in the Burnley area. Room was clean and staff were very friendly and accommodating. Since we weren't familiar with the area and had no car, we ate at the hotel's restaurant for dinner our first night. What an excellent meal! We had the three course meal with beef and Yorkshire pudding and... More

Stayed here for 3 nights for the rugby league magic weekend. Overall hotel ok but could do with a bit of a revamp. Like a previous review the headboard was damaged, we were in room 109 and there was some stains on the carpet, otherwise the room and hotel was pretty clean. Staff who we spoke to were polite and... More

Stayed here for one night. 5min drive to the town. Paid £55. Room was clean although the headboard was ripped and not what you would expect from this hotel chain. I stayed in room 103 and I all could hear all night was the sound of the air con fans that were on the flat rood outside my window. Had... More