Stayed here on a short business trip. Brilliants staff, lovely room and very close to the conference centre as well as having meeting rooms on site. Will stay again when next in Manchester.
More
Stayed for one night only - overall good hotel and had a great time. I lost my jacket in the hotel but one of the security guys (joe) tracked it down for me - luckily I managed to get my lovely brother in law to collect it for me!!! Bar is a little on the expensive side but as the...
More
Dear Shazzyt,
Many thanks for taking the time to review The Midland and for your kind comments. I was really pleased to read that Joe our Security Manager dealt with the loss of your jacket in a manner that you would expect. In relation to the cost of drinks I can assure you that our prices are in line with...
More
I really enjoyed my stay at the midland hotel. The room was excellent, the staff friendly and overall very good with the exception of the cold breakfast. The choice was excellent but I selected items from the cooked breakfast that had only been brought out a few seconds before yet they were barely warm. Thankfully there was plenty of cereal...
More
Dear Michelle C,
Thank you for taking the time to review us and for your kind comments. I'm sorry that you didn't feel that breakfast was hot enough and so I have spoken already to the team to ensure we deliver excellence in all that we do.
Many thanks for your comments about your room and our great team. We...
More
Just back form a trip to manchester with my 2 young sons & my parents, would recommend concierge parking-friendly & convenient, little pricey though for the car park. Comfortable spacious room and bathroom, slight problem on arrival with booking confirmation but handled very professionally. Lovely meal on the first night, all staff helpful & friendly. Breakfast slightly chaotic but I...
More
Dear Emma W,
Many thanks for your comments about your stay with us and Q Hotels in general it is appreciated. The Midland is a very busy city centre hotel with a fantastic history and sumptous decor but it is the staff that make all the difference and I'm glad that youhave amplified their contribution to your time with us...
More
We met up with our friends for a two night stay. Our experience for the two days will live with us forever. Having lived in Manchester it had always been our dream to stay at the Midland. We were not disappointed. The staff were polite, helpful and nothing seemed too much trouble. Our room on the forth floor overlooking Central...
More
Dear Paul R,
Thank you so much for your kind review and I thank you for your comments about our team and the quality of your stay with us. You're right in that we know that The Midland is Manchester's Hotel therefore there are high expectations that we hope always to deliver.
It follows that we look forward to your...
More
we had a pleasant suprise to find the hotel very grand indeed. I was very happy with both of our king rooms on the 5th floor .Our heating was nt working and after a call to reception we had a heater brought to our room . Staff all very pleasant food at breakfast was great. A truly wonderful break in...
More
Dear Lorraine d,
Many thanks for taking the time to review The Midland and for your kind comments. Although one of the rooms did have a fault it adds confidence to read that we resolved it with zero fuss.
Super to read also that you will be returning in the summer.
Thank you once again for taking the time to...
More
We have just returned from a night's stay at The Midland and we honestly couldn't fault it. We drove from Doncaster and had trouble finding the car park, my boyfriend went into the hotel and was given a map and clear instructions on how to get there. Check in was quick and professional and our room was gorgeous. Cosy without...
More
Dear pintsizedblondie,
Thank you for your kind review. I'm delighted that you enjoyed your time with us and that your visit to Manchester was thoroughly enjoyed. We look forward to your return.
Kind regards
Paul Bayliss MBE
Resident Manager
The Midland
More
I stayed at The Midland this week on business. My room was nice, clean and spacious with a decent bathroom and a comfy bed. I stayed on the second floor and found it quiet considering it is a busy city centre hotel.
I would say the service was ok at reception, but not good at all at meal times. The...
More
Dear Siobhan,
Many thanks for taking the time to review us and for raising your concerns. I have already spoken with the team to ensure we get back to standard as this is clearly not The Midland way. I will also be in touch post my investigation with answers to the matters that you raised so that you are confident...
More
Well basically we have stayed here before and were really excited about a night away from the children, going to see James Morrison in concert and taking advantage of the 'lovers package' advertised on the Midland's web page.
The concert was fab which is more than I can say for the hotel experience unfortunately. Although the concierge were fantastic and...
More
Dear Rachael,
Thank you for taking the time to review The Midland; where we failed to match your expectations please be assured that I am already working on improvements and will be in touch to ensure that you are confident that the team have learnt and will improve.
I'm sorry that you were disappointed but confident upon your return that...
More
We booked a Saturday and Sunday stay, after the reviews on Trip Adviser. I asked for a quiet room after reading that some rooms were overlooking the tramlines.
We had a room on the sixth floor-a superior room which was well worth the extra. During the 2 nights we had no noise whatsoever, no drunks walking past ,no traffic noise....
More
Dear lindapinda,
Many thanks for taking the time to review The Midland and for your kind comments. You're right in that our Afternoon Tea is an institution and so demand is extremely high, even in January, however I'm sure if you'd have asked then we would have looked after you. When next you are planning to visit please let me...
More
921 Reviews
333 Reviews
895 Reviews
