We booked the Hilton for it's close proximity to the The Three Counties Showground at Malvern during spring show weekend. Reception staff and the welcome are friendly and the place has an international feel, our second floor room was quiet during our stay, but other customers seemed to fair less well, being closer to a late finishing function. We ate... More

We stayed just one night on a dinner, bed and breakfast rate. The evening meal was excellent, high quality, special dishes rather than the ubiquitous carvery. Room quiet and comfortable and the heated pool was welcome on a chilly weekend. Staff extra helpful and friendly. Handy for the Cotswolds, Malverns and nearby cities.

My hubby and I have now stayed at Puckrup on 8 seperate occasions, we love Puckrup. However, an observation made on our last visit in April is please don't try and be all things to all people! We arrived on Sunday 28th April, was greeted at the door by a very drunk lad who looked like he had been in... More

This hotel provides good value for money in large grounds offering a peaceful location but very close to motorway links. For those that play golf this is part of the hotel. Also a pool and spa. Plenty of parking.

This is a typical Hilton Hotel offering good quality with very efficient staff. All the rooms are what you would expect at a Hilton Hotel. Only a couple of small issues. The car park in front of the hotel is a bit on the small side and we found that cars parked across you with some parking on the grass... More

As a couple we spent a long weekend in this hotel to visit a local sprin flower show. The service at the hotel was excellant efficient and prompt. We relaxed in the pool which was clean and refreshing. The break included breakfast which was superb and although we did not take advantage we did ask if soya milk was available... More

The hotel has lovely decor, ambiance, and staff, but has the worst beds ever. The beds are the most uncomfortable I have experienced in a hotel, resulting in ongoing back pain, and surely, the comfort of the bed should be the MOST important part of a hotel stay! If you like sleeping on a board, this is the hotel for... More

From the moment we contacted Karen the wedding events organizer until our Daughters wedding and our stay was complete on the 8th April, I could not fault the friendly and professional service we received.We came up 3 days before the reception was being held from Plymouth and we had upgraded our room to a balcony which gave us amazing relaxing... More

Like many other out of town manor house hotels, Hilton Puckrup Hall comprises an original mansion house, (which faces east-west) together with a more modern (unattached) 3 storey hotel extension, probably built about 35 years ago. The majority of bedrooms in the new part are either north or south facing. The house and hotel extension are linked by a walkway.... More