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Holiday Inn Express London - Dartford

2.0 of 5
University Way | Dartford Bridge, Dartford DA1 5PA, England
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Holiday Inn Express London - Dartford
Ranked #3 of 8 hotels in Dartford
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158 reviews from our community

    Trip type
Traveller rating
    45
    67
    29
    10
    7
Date Rating
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 12 May 2013 NEW

The check in experience was one of the worst at any Holiday Inn Express I have ever had - and I have been to well over 50 in the UK and Europe! I waited over 3 minutes at the unattended reception desk. Eventually I saw a lady who was cleaning and asked for assistance. She knocked on a door and... More

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
17 May 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay at the Holiday Inn Express London Dartford. I am sorry that you experienced some issues whilst checking into the hotel. I have taken onboard your comments and corrective training implemented immediately. We have done a lot of work on our welcome and It... More

Wellingborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 7 May 2013

We stayed for 1 night at this hotel as we were going to a friend's 60th birthday party in the Dartford area. We booked direct with the hotel who took card details to reserve the room. On arrival, we paid cash and were then asked for a £50 deposit to cover any possible room damages! We were not told about... More

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
17 May 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with us. I was very sorry to read that you experienced some issues whilst you stayed with us. I have since spoken to you and I have explained what had happened during that weekend and whilst I understand that this was no consolation... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

Wasn't looking forward to going to Dartford heard there was a tunnel and that was it , however the hotel was good and the manger Anthony very helpful about what do do in the area so overall despite the fact it wasn't the west end a good time was had by all

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
2 May 2013

Dear valued customer, Thank you for taking the time to leave a review about the Holiday Inn Express London Dartford. Yes we do have a tunnel and a very impressive looking bridge but we have so much more. We are ideally located for Bluewater and Lakeside Shopping Centre's as well as 10 minutes drive from Ebbsfleet International where yuo can... More

Denmark
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 15 April 2013

Hard to blame this hotel for anything. Everything was as expected, nothing even more or less... Site placed close to A 282, and most people will do like me. Go there for a good night sleep. As all other Holiday Inn i have visited, there is nice beds with good pillows and an a nice blanket. Room is installed with... More

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
17 April 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with us. I am pleased to read that you enjoyed yout stay with us. We offer clean, affordable, comfortable rooms and complementary breakfast for all guests. We have a fully licensed bar and restaurant which is open 7 days a week. I do... More

Burnley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 April 2013

The room was very comfortable and had everything you need.. including a decent size TV. The shower was fantastic and overall everything was very clean. The bar and dining area was lacking atmosphere and breakfast was extremely disappointing. Overall a pleasant stay though albeit it all a little clinical.

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
11 April 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with us. I am pleased that you for our rooms modern and comfortable as we know that this is important to our guests. We do show all of the live sports over 3 televisions and we often have a large numbers of guests... More

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 April 2013

Staff are so good and go out of their way to help and make your stay great. Food was ample and dinning room was kept clean after every visitor. Had a drink in the bar at night also eat with friend. The bar staff kept the drinks and food coming with no delays. Cook in the backgroung must have been... More

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
11 April 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with. I am pleased to read that you thought we offered everything that you required for your stay. We do offer, in my view fantastic choice on our evening menu and a large selection of drinks from the bar. We offer modern rooms... More

Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 April 2013

Quick easy checkin - room clean and tidy. Restaurant service quick and friendly staff. Tv and wifi available. ideal for Brands Hatch stay only 9miles away. Very popular for BTCC fans and Teams. Breakfast good but no bacon available on our visit not of a shame!

Was this review helpful? Yes
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
11 April 2013

Dear valued customer, Thank you for taking the time to leave a review about your recent stay with us. I am really pleased to read that you found the hotel had everything that you needed for your stay. We are ideally locacted for those racing fans out there for Brands Hatch and we offer complementary breakfast to all our guests... More

Southampton, United Kingdom
1 review
3 of 5 stars Reviewed 24 March 2013

I stayed at this hotel with my partner on the 18th or March for one night whilst we were seeing Derren Brown at The Orchard theatre. When we arrived we were checked in quickly and given all the information we needed for our stay, and any further questions we had were answered. We opted for a third floor room and... More

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
27 March 2013

Dear valued customer, Thank for taking the time to leave a review about your recent stay with us. I am sorry to read that you had some issues with your heating system. The front desk can mannually adjust the heating system should you wish them to, they can be contacted at reception 24 hours a day. We take fire life... More

UK
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 March 2013

Stayed here a couple of times in the past month and found the staff to be very helpful and efficient. Hotel is very conveniently located and facilities are as expected and well maintained. Good value and free wifi in the bar/ reception area.

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Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
27 March 2013

Dear valued customer, Firstly I would like to thank you for your continued loyalty to the Holiday Inn Express London Dartford and secondly for taking the time to leave a review about your recent stay with us. The team and I are very passionate about customer service and that is why I believe that customers return to the hotel time... More

Merseyside
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 March 2013

On arrival we were checked in quickly and efficiently and given all the information we required for our stay (15thmarch/17thmarch). All the staff were friendly, pleasant, polite and nothing was too much. On my first long distance drive and stay i required somewhere that prided them selves with customer service and as my brother Matthew works in the Holiday Inn... More

Was this review helpful? Yes 1
Anthony G, General Manager at Holiday Inn Express London - Dartford, responded to this review
26 March 2013

Dear valued customer, Thank you for taking the time to leave a review about your stay with us. I am really pleased that you enjoyed your time with us. We do offer modern, spacious rooms with all the facilities that you would expect within the rooms. We pride ourselves on excellent customer service. Our team is passionate about service and... More

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Additional Information about Holiday Inn Express London - Dartford

Also Known As:
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Express Dartford Bridge Hotel
Holiday Inn Express Dartford
Holiday Inn Dartford
Dartford Holiday Inn
Holiday Inn Express London - Dartford Kent
Address: University Way | Dartford Bridge, Dartford DA1 5PA, England
Phone Number:
Region: United Kingdom > England > South East England > Kent > Dartford
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
#3 Family Hotels in Dartford
#3 Business Hotels in Dartford
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express London - Dartford. Our Dartford Bridge hotel M25 Junction 1A combines a great location, modern facilities & value for money. Each room has air conditioning, WiFi, en-suite shower & tea and coffee facilities, ensuring that you have all the facilities you need. Our family rooms accommodate up to 2 adults & 2 children, we also offer twin & accessible rooms. Some rooms also offer panoramic views of the impressive Queen Elizabeth II Bridge. We also include free continental and hot breakfast in all of our rates. With excellent transport links Holiday Inn Express Dartford Bridge is the convenient choice for accommodation in Kent. You'll find us adjacent to Jct 1A of the London Orbital, just 10 minutes drive from Bluewater Shopping Centre, with easy access to motorway network. We also offer free parking for over 130 cars. We want your stay at the Holiday Inn Express Dartford to be comfortable so we offer facilities including evening meals & drinks at the bar, 24-hour vending facilities for snacks, free WiFi in the lounge & contemporary conference rooms for up to 35 delegates. ... more   less 
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Holiday Inn Express London - Dartford
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