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Holiday Inn Milton Keynes - East M1, Jct. 14

3.0 of 5
London Road, Milton Keynes MK16 0JA, England
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Ranked #21 of 32 hotels in Milton Keynes
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    10
    12
    13
    7
    4
Date Rating
Croc1000
2 reviews
4 of 5 stars Reviewed 8 February 2012 NEW

For the second year we have had a great night. In fact this year was even better in terms of service and quality of food for the NYE dinner. A great central venue for a social gathering. Am sure we'll be back! More

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Sam M
Milton Keynes, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I didn’t actually stay at this hotel, I only attended a function being help there. However, based on this experience alone I’m rather glad that I didn’t stay there!! Upon arriving at the hotel and parking the car in their car park, we walked to the reception door - for which you had to walk on the road as there... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
7 February 2012

Dear Sam I would like to take this opportunity to thank you for your recent review of the Holiday Inn Milton Keynes East on Trip Advisor. As the General Manager of this hotel I have a great and hard working team, of whom I am really proud, and with them I strive to ensure that all my guests have a... More

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aroprop
Merseyside
Senior Contributor
24 reviews
12 helpful votes
3 of 5 stars Reviewed 15 January 2012

Stayed for a night en route to London and so just wanted a bed in a clean room to break the journey. The was clean and comfortable but nothing special, however for £39 we were happy. Had a couple of drinks in the bar where the staff were friendly. Despite a busy function going on there was no real noise... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
6 February 2012

Dear Guest Thank you for taking the time to write your review in Trip Advisor. We are always pleased to hear from our guests with honest, and genuine feedback so that we can always strive to achieve better service and standards. I look forward to welcoming you back to the Holiday inn Milton Keynes East in the not too distant... More

rjd1966
1 review
2 helpful votes
1 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

I stayed here on 6th December, my 3rd time this year. I was not looking forward to the stay as past experiences had left me feeling very negative. The Hotel is very tired, extremely cold and in need of some Serious investment. We were in a party of 8 and sat down to dinner in the conservatory, within a few... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
14 January 2012

Dear Guest Thank you for taking the time to write your review on Trip Advisor. Firstly, I would like to start off by apologising for the inconvenience caused during your recent visit. I understand from the Restaurant Manager that you were originally seated in the conservatory for its pleasant surroundings overlooking the gardens. Unfortunately it turned out to be a... More

eddie8105
York, United Kingdom
Senior Contributor
38 reviews
27 helpful votes
1 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

Arrived at hotel late after a long drive. From the outside the Hotel looks very inviting, but as they say looks can be deceptive. Check in was okay and I was allocated room 38. When I opened the door I was immediatley hit by a stale, sweaty smell, even opening the window did not help. I went to reception and... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
15 December 2011

Dear Sir Thank you for taking the time to write your review on trip advisor and on other websites. When this complaint came to light, I picked up the phone immediately to you as I prefer to speak to the guest and re-assure them that I am handling their complaint. As a gesture we did discount your room bill and... More

5hellebelle
Sunderland, United Kingdom
Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 7 November 2011

We attended a friend's wedding here and found it an absolutely lovely hotel. All staff were friendly & helpful, the rooms were clean & comfortable and the food served was delicious. After a three hour drive, arriving at such a lovely hotel was great! More

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Charlotte L
Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 30 October 2011

We decided on the Holiday Inn for our wedding as it had such good coments from friends who had got married there in the past. All the staff were exremely friendly and happy to help. All of our guests and oursesves were impressed with the professionalism and expertise that we were treated to, It made our day go without a... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
7 November 2011

Dear Guest Thank you for taking the time to write your kind review and many congratulations on your wedding. It is again so wonderful to receive such rewarding and honest feedback. I will convey your message to the team who work tirelessly to make all our weddings run smoothly. Once again thank you and good luck for the future. Kind... More

Johnboy1924
Wirral Nomad
Senior Reviewer
7 reviews
1 helpful vote
2 of 5 stars Reviewed 11 October 2011

Arrived late got into my room were the shower didn't work, the trouser press had a switch missing.not a good start. Next morning open the curten to find dead flys and moths. All in all not a good stay and I say in a lot of This Chains hotel. Not one of their finest. More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
27 October 2011

Dear Guest Thank you for taking the time to write your valuable review on Trip Advisor. Firstly, can I start by apologising for the shortfalls in standards in your hotel bedroom and can assure you our housekeeping and maintenance team are working hard to rectify all these issues. I do hope you will give us another opportunity whereby hopefully you... More

magslai
Luton, United Kingdom
1 review
4 of 5 stars Reviewed 10 October 2011

We had our wedding in September 2011, what a wonderful day we had, the staff were brilliant and no request was too much trouble. A special thanks to Verity from the events team and Shadonna who made the day run so smoothly! I would definately recommend this Hotel for a medium size weddings, It has lovely features i.e. court yard,... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
11 October 2011

Dear Guest Thank you for taking the time to write your kind review and many congratulations on your wedding. It is so wonderful to receive such wonderful and honest feedback. I will convey your message to the team who work tirelessly to make all our weddings run smoothly and perfect and hence making us one of Milton Keynes premier wedding... More

Kirsty21052011
1 review
5 of 5 stars Reviewed 6 October 2011

I got married at the holiday inn in may 2011 and would not change anything about the day. The staff at the the holiday inn leading up to the day did not find any of our requirements a problem and all My worries were cleared. On the day the staff could not do enough for my wedding. The room was... More

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Marwan Hemchaoui, General Manager at Holiday Inn Milton Keynes - East M1, Jct. 14, responded to this review
10 October 2011

Dear Kirsty Thank you for taking the time to write your kind review and many congratulations on your wedding. I will convey your message to the team who work tirelessly to make all our weddings run smoothly and perfect and hence making us one of Milton Keynes premier wedding venues. Once again thank you and good luck for the future.... More

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Holiday Inn Milton Keynes - East M1, Jct. 14 Also Known As

  • Holiday Inn Newport Pagnell
  • Newport Pagnell Holiday Inn
  • Milton Keynes Holiday Inn
Address: London Road, Milton Keynes MK16 0JA, England

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Holiday Inn Milton Keynes - East M1, Jct. 14
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