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Premier Inn Gatwick Crawley East

Crawley Avenue | Gossops Green, Crawley RH10 8BA, England
Hotel amenities
Ranked #9 of 25 hotels in Crawley
4.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    33
    21
    4
    7
    1
Date Rating
Sally B
London
1 review
5 of 5 stars Reviewed 7 February 2012 NEW

We recently stayed at this hotel and I must say I found it to be one of the best! Staff service was excellent. The rooms were the cleanest I have seen and with the biggest bed. Will definitely stay again. More

Was this review helpful? Yes
Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
10 February 2012

Thank you for taking the time to write such a kind review on the Premier Inn Gatwick Crawley East. I am delighted that you found the team her to be excellent. I have passed on your kind comments to them. I found it such an honour to be told that this was one of the best hotels for you. We... More

Natasha H
Munich, Germany
1 review
5 of 5 stars Reviewed 6 February 2012 NEW

If you are looking for simple & clean then this is the place to go. The rooms were great value for money and very spacious. Great for stop offs & short stays. The things that surprised me most was how quiet our room was. I'd stay here again. Great value for money More

Was this review helpful? Yes
Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
7 February 2012

Thank you for taking the time to write such a kind review for the Premier Inn Gatwick Crawley East. I am very pleased to hear that you found our rooms to be of great value and very spacious. We look forward to welcome you back in the future. Many thanks Ian Divall, Operations Manager. More

Simon_the_Geek
Kent, UK
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 5 February 2012 NEW

Yep stayed here for a late booked one nighter, from moment i walked in young lady on reception made me feel very welcome, room was clean airy and warm, I think PI are hitting the mark the last three trips I have stayed in their hotels and the staff seem to love working there, it really shows, I'll go back.... More

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Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
7 February 2012

Thank you for taking the time to write a kind and honest review on the Premier Inn Gatwick Crawley East. I am pleased to hear that you found our team to be pleasant during your stay and that nothing was too much trouble for them to help you. We look forward to welcoming you back in the future. Kind regards,... More

rayner91
2 reviews
1 helpful vote
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Great. We always look for a premier inn if we are going anywhere. They are always great the only thing that changes is the food. We only stayed for 1 night as usual on the way to a sporting event. The food was OK but the rest as usual was great. Not sure about the price as we aren't familiar... More

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Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
29 January 2012

Thank you for taking the time to write such an honest review on the Premier Inn Gatwick Crawley East. I am sorry to read that you found the food not to be as higher standard as the hotel in general. I am pleased to read that you found the hotel to be up to Premier Inn’s usual high standards and... More

LashieLoo
1 review
1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Our first stay in a hotel with our 4 month old twins & everyone was helpful, friendly & attentive. Very family friendly hotel & we would definitely visit again if the need arose. More

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Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
29 January 2012

Thank you for writing a lovely review on the Premier Inn Gatwick Crawley East. We really enjoyed you staying here with us and found it to be a real pleasure having you and the twins stay with us. I know our team found them adorable. It would be lovely to see them grow up. I am glad to hear that... More

stuart40
tiptree
1 review
1 helpful vote
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

generally nice pleasant people and nothing was a bother More

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Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
29 January 2012

Thank you for taking the time to write a kind and honest review on the Premier Inn Gatwick Crawley East, and are really pleased that you chose to stay with us on your recent business trip to the area. I am pleased to hear that you found our team to be pleasant during your stay and that nothing was too... More

Lyn R
Cardiff
1 review
1 helpful vote
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

We stayed here with a Netball Squad & Management Staff - the hotel was lovely, the food was really nice - but what made our stay was the hotel staff. They really went our of their way to ensure we had a great stay and nothing was too much trouble so a massive thank you to all the staff for... More

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Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
22 January 2012

Thank you for taking the time to write such lovely comments on the Premier Inn Gatwick Crawley East. I am very pleased to hear that you found our hotel lovely and the food really nice. I am glad to hear that the team here accommodated you well whilst here. We aim to deliver excellent customer service and are pleased to... More

Peter J
Hertford, United Kingdom
1 review
2 of 5 stars Reviewed 9 January 2012

Few English speaking staff made conversation difficult. Room was good and well presented. Breakfast was disgraceful. Cold foood cold coffee no side plates. £29.00 was good value but nearly £8.00 for a terrible English breakfast was not. More

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Kelly Latham, Social Media at Premier Inn Gatwick Crawley East, responded to this review
11 January 2012

Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food served in our restaurants. Please be assured that your comments have been noted and will be duly followed up by our Customer Services Team and the Management team at... More

Clive G
Beith, Scotland, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

We stayed over christmas to visit family locally, Staff couldnt have been nicer. The breakfast was a little cold the first couple of nights over christmas apart from this i would still return come back for vaule for money is great. My family had a great time and like to thank the staff for great customer service. More

Was this review helpful? Yes
Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
22 January 2012

Thank you for taking the time to write a lovely and honest review on the Premier Inn Gatwick Crawley East. I’m glad you had a great time with us, and that you found our customer service here from the team at Premier Inn Gatwick Crawley East, great. We aim to deliver excellent customer service with every guest, and find feedback... More

robfsg
Herts
Top Contributor
78 reviews
22 helpful votes
4 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

On checking in the guy had a small battle with the computer, but was very apologetic and cheerful so it wasn't really a problem and once the receptionist arrived from a short break, everything was sorted. Upon arriving in my room it was laid out for a family of four (I was alone) so I rang reception who quickly and... More

Was this review helpful? Yes
Ian Divall, Manager at Premier Inn Gatwick Crawley East, responded to this review
22 January 2012

Thank you for taking the time to write such an honest and kind review for the Premier Inn Gatwick Crawley East. I’m Glad you enjoyed a nice relaxing bath before bed; our bath’s are lovely and large aren’t they? I’m sorry to hear about you encountered a couple of small incidents initially, but I am really pleased that these were... More

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Premier Inn Gatwick Crawley East Also Known As

  • Premier Inn Crawley
  • Premier Inn Gatwick Crawley
Address: Crawley Avenue | Gossops Green, Crawley RH10 8BA, England

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