Cheap, and not quite worth the price. My wife and I were, for reasons not known to us, given a room apparently designed for use by disabled persons, with two single beds facing each other toe-to-toe. Our woefully inadequate duvets smelled funny, and the walls of the place seem to be made of stiffened tissue paper; you can hear those... More

My night in this hotel was one of the worst of my life, it was dirty, noisy and the food was awful. I had no way to contact someone to complain, you cannot even find an email address on their website to talk about it ! More

We stayed here prior to taking a Gatwick flight. Never again. This is the worst hotel we have ever stayed in. This is a tired, dirty, dingy place with no heart. It has an identity crisis of the worse kind - doesn't know whether it is 'ye olde English' baronial or the Alhanbra in Granada. This would be laughable and... More

stayed here in Jan 2012 after transferring from the Grand Burstin. Good location and no air port noise ! Booked a suite which was huge and the only critisicm was that the spa bath was not working. Hotel staff very friendly and helpful and the choice of food was good. We had the self service buffet / carvery and the... More

We stayed at the Europa Gatwick Hotel during January before flying out on Holiday. We had a four-hour journey from the Southwest by car, and found this hotel very easy to find. On arrival it was apparent that the car park was packed – not one space left to park. Luckily, we had been driven to the hotel by family,... More

Worst Gatwick Hotel we have ever used I had booked the Europa for a nights stay and parking prior to going on Holiday and I had also booked a return stay so that I didn't have to make the 2.5 hour drive home. our room was large and on first entering looked tired but as it was only an overnight... More

Appalling hotel. The room smelt of smoke and needed painting. The bathroom fittings were starting to rust. I realise it is only a convenient stop over and parking facility for Gatwick but they could make some kind of effort! To top it all the buses stop running every 15 minutes later at night and if you just miss one it... More

You have heard the expression "The building looked tired"? - This hotel is not tired - it is TOTALLY EXHAUSTED!! We booked this hotel to get a weeks parking at Gatwick plus coach to the airport. We began to wonder if we had done the right thing when we had great difficulty finding a space in their car park. (We... More

I stayed in room 29 of the annexe and although my report reads like the worst kind of 1970's package holiday, I promise it was no sitcom. There were lipstick stains on one of the pillowcases, The bathroom floor was pebble dashed with dried toothpaste, One of the towel rails had fallen from the wall and the fitments and screws... More