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All 15 Waterford hotels »

Fitzwilton Hotel

4.0 of 5
Bridge Street, Waterford, Ireland
Hotel amenities
Ranked #10 of 15 hotels in Waterford
3.5 of 5 stars 344 Reviews
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344 reviews from our community

What travellers say about this hotel
  • Car park(21)
  • Very nice(15)
  • Friendly and helpful(8)
  • Reception staff(7)
  • Chez k(6)
  • Bar food(6)
  • Beauty salon(5)
  • Next morning(5)
  • Great location(4)
  • Great value(4)
Traveller rating
    99
    90
    65
    57
    33
Only show reviews for Family (38) | Couples (173) | Business (24)
Date Rating
gerry09
ireland
2 reviews
3 of 5 stars Reviewed 11 February 2012 NEW

We got gift of 2 nights b-b and 1 meal plus bottle of wine for our 47th wedding anniversary got wine in room( bottle of chardonny ),it is about the only wine i dont drink ,we asked could we change it for different one,told it would be €8 extra, we found the bar was not very comfortable to eat at... More

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Odonod8
1 review
2 of 5 stars Reviewed 11 February 2012 NEW

Bought deal on groupon but of course when we wanted to stay they had no allocation left for groupon an we had to pay a €60 surcharge. The hotel is clean and in an excellent location but it's a noisy spot, don't go if you want a quiet weekend. This was further compounded by the fact that there was a... More

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Tracey K
Maynooth, Kildare, Ireland
1 review
2 helpful votes
2 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

We availed of the Groupon deal to stay two nights at the Fitzwilton with B+B, a voucher for a three-course meal in the hotel bar and a complementary bottle of wine. This offer was far better than many others we had seen on the Groupon website and we were also impressed by the hotel's website which made it look very... More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
9 February 2012

Hi Tracey, I am truely sorry that you did not enjoy your experience to it's fullest at the Fitzwilton Hotel. I regret that there was an issue with service on the night in question, and I can assure this is not common practice at the Fitzwilton. You are correct in stating that it is not acceptable that another table should... More

Sean K
Wexford, Ireland
2 reviews
3 of 5 stars Reviewed 23 January 2012

Nice clean modern room. Very warm though. So you will probably need to turn the heating off. But Don't go there when its busy or if you dont like walking up stairs. There are not enough car parking spaces and the hotel didnt care. All the did was direct us to a public pay car park. With no offer of... More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
9 February 2012

Hi Sean, Sorry you coould not find parking. Yes we do advertise free parking because we do have free parking at the hotel, which is quiet rare you will find for a city centre property. We also advetise that parking is limited at peak periods and other pay parking (24 hours for €5.00) is available 2 minutes walk from the... More

Superjenn
Swindon, Wilts.
2 reviews
1 helpful vote
5 of 5 stars Reviewed 21 January 2012

I stayed here for 1 week of my 9 weeks in the city and returned every week there after. Fantastic staff, aswell as everything else. Any little niggly problems I had were dealt with efficiently and with enthusiasm and I will stay here anytime I return to the city. Other reviewers who have moaned at the bad wifi reception etc.... More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
9 February 2012

Hi Jenny, Delighted you enjoyed your stay with us and we were equally delighted to accommodate you. As you rightly, mention, ask and you shall receive (if at all possible). It is great to see someone truely enjoy the quality of service, food and amenities we offer at the Fitzwilton and we appreciate you sharing this with others. We look... More

Mosha A
Medina, Saudi Arabia
Senior Reviewer
10 reviews
1 helpful vote
4 of 5 stars Reviewed 20 January 2012

13-1-2012 it was my first wedding anniversary , the reception stuf were very helpful to arrange flowers and paleness and cake, the room was good , a little bit hut after midnight. the breakfast was poor, and the food on the bar was good. More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
9 February 2012

Hi Mosha, Thank you for your comments. I am delighted to see you enjoyed your wedding anniversary at the Fitzwilton Hotel and also that your requests were made by our friendly receptionists. I have to agree, the bar food is exceptional and also great value. Hopefully, you will get to visit us again soon and have the opportunity to dine... More

Shaneo1746
Kilkenny, Ireland
Senior Reviewer
10 reviews
5 helpful votes
5 of 5 stars Reviewed 16 January 2012

booked the penthouse when I stayed here, brilliant veiws from the room as soon as we arrived into our room there was a knock at the door.it was a porter who had brought us chocolates and fruit.brilliant stay More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
19 January 2012

Hi Shaneo, thank you for sharing your visit with us. I am delighted you had the opprotunity to enjoy our wonderful Penthouse Suite and all its luxurious trimmings. We hope you get to visit us again soon. Thanks once again for sharing your wonderful experience at the Fitzwilton Hotel in Waterford City. Kind Regards, Geoff Dawson Sales & Marketing Manger More

Fionnuala1204
Belfast, United Kingdom
1 review
2 helpful votes
1 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

I have never had to write a negative review ever! However; having stayed in the Fitzwilton hotel in January 2012 I have reason to. Aside from the problems of negligible WiFi reception, TV reception, and no air conditioning my main problem is around the food served in the bar. When our main meal arrived it turned out to be a... More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
19 January 2012

Hi Finnoula, thank you for taking the time to share your experience, though clearly not a positive one. I am sorry to hear you had trouble with tv & broadband reception (both of which I agree were being affected by weather conditions for 2 days - but which are now 100% resolved) again, my apologies for the inconvenience. I am... More

ZittaN
Galway, Ireland
Senior Contributor
26 reviews
29 helpful votes
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Found hotel to be average. Great location few minutes walk to the centre of things. Free parking. Room was perfectly fine and clean but standard. Couldn't fault the staff but ate in the bar one night and we didn't particularly enjoy the food. However, we got a great deal so for the price it was certainly worth it especially if... More

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jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this review
19 January 2012

Hi, Thank you for you comments. I am sorry to see you only found the hotel average but am happy to see you seemed to enjoy your stay with us. Thank you for your kind words on our clean rooms and city centre location. I am sorry to hear you did not enjoy the bar food for whatever reason -... More

Tigger2010
Cork
2 reviews
3 helpful votes
1 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

We got given two nights here as a gift and decided to stay just before new years. When we arrived the hotel looked nice and parking was fine we checked in very quickly and went up to our room. The room was freezing but the heating was easy to put on. We could leave it on for an hour though... More

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Fitzwilton Hotel Also Known As

  • Fitzwilton Hotel Waterford
Address: Bridge Street, Waterford, Ireland

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