I went to the Tommy Tiernan gig on the 22nd of Dec 2011, the most awful barmaid I have ever come accross. She treated the place like her own personal SPEED DATING SPACE, ignoring the ladies at the bar, serving the men.The bar was manky, wet,full of empty plastic and stank. I have emailed them but doubt I will ever...
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Oh Lord...where to start....The foyer was beautiful and quaint.. luxurious blue carpet....and there it ended. Once you step off the blue carpet(ie go upstairs) the facilities are shoddy with our room similar to one in Fawlty Towers. Certainly a throwback to the 60s...the 1860's. The room door had a housekey for opening...but you also had to twist a heavy brass...
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Four of us had a dinner and concert (vladimir) at this venue on sunday , 18th December 2011.
Having read all the reviews beforehand I was a bit wary about the quality of the service and the food. I need'nt have worried atall actually. The dinner was first class and the staff were wonderful. We were treated like ''royalties'' ...pardon...
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On November 26th myself and 2 friends went to the Jimmy Carr show in theT.F. The night didn't start well when we couldn't get served at the bar because the queue was so long and it seemed only 2 bar staff were serving. We gave up and went upstairs only to find the bar staff who were "working" there were...
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Stayed for one night,room very small,toilet very hard to flush.Bar man Spanish guy very nice and friendly.Breakfast ok but the oddest thing was we got roast spuds with it.
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Thank you for taking the time and effort to provide some feedback to us with regard to your recent stay at the TF Royal Hotel, Castlebar. We welcome your comments and have passed your kind remarks onto the bar man. We hope to see you again in the future. Kindest Regards, Carmel
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If you are hungry then go elsewhere!!
The plates used to serve dinner on are no bigger than side plates..definetly NOT dinner plates suitable for adults!!
The chef i found to be very unfriendly..he was serving a young member of staff before me,he literally PILED the roast beef and veg on the plate although it was obvious the young femalw...
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Dear mayOgirl,
Thank you for taking the time to write the review. I’m very disappointed to learn that you and your partner did not enjoy your meal; however I have passed on your comments to our Head Chef.
When in Castlebar again please call into the TF Royal Hotel and I will look after you personally.
Kind Regards, Carmel Kelly,...
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Where do I start. The rooms are pokey, dirty and not toilet not flushing. Heater not working, no handle on the bathroom door and the walls are too thin. After been moved 3 times in one night we still could not get a good nights sleep. Food was ok but the floor of the restaurant was filthy with leftover food...
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Dear Mrs PS9.I am very disappointed to hear that you did not have a satisfactory stay . I have passed on your comments to the Supervisors.
Should you wish to return to the TF Royal Hotel, please contact me personally.
I do appreciate your feed back and thru these comments we strive to improve our standards. Yours sincerely , Carmel
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On monday the 21st of february 2011 at 1.15pm, i went into the theatre part of the royal theatre to collect tickets for a concert. As i was waiting to speak with the unpleasant girl working in the box office i noticed how rude she was to the gentleman who was asking her genuine questions about tickets to a show...
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Dear Aly041, I’m very disappointed to read your review, and the bad experience you had on booking Theatre Tickets. I’m sorry that you felt so unsatisfied with your experience I have passed your comments onto the Box Office Supervisor and have spoken to the member of staff in question. I apologies for the late reply and that your email was...
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didn' t stay in this hotel but went there to organise a family dinner. Carmel who i think is bar manager was very helpful. let me choose where to sit. went through menu with me.
Decorated our corner for me candles etc. Food was beautiful and a great night was had by all.
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Dear Pallyan, Thank you for taking the time to write a review on The TF Royal Hotel & Royal Theatre. I am delighted to see that you and your group had an enjoyable evening with us.
We were all delighted to read the nice review.
We take great satisfaction in making our guests feel as welcome as possible .
I...
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Beware, DO NOT accept one of the old rooms. These shouldn't have any stars no idea how they can be rated a three star!
we were staying for a two night break and were put in a room that you wouldn't even offer to anyone if it was your spare room. Large bed doh but it was as big as...
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Dear Amanda, I’m very disappointed to read your review, and that the hotel did not meet your expectations. I am delighted that the Receptionist was helpful on the night . I have passed your comments on to both the Bar Manager & staff and Accommodation staff . Thank you for taking the time to write a review. The next time...
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