Having read through some of the reviews , I have noticed that the hotel is under new management and are currently updating the premises. With this in mind I have decided to focus on the positives rather than the negatives.
This is not a new hotel and as such retains much of the old world charm that is sadly missing...
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Dear Guest,
Thank you for taking the time to post your review. It was great to read such positive comments about the staff of the hotel. We are working hard to ensure that all aspects of our guests stay are as comfortable as possible. I will ensure that your comments are passed on to all the staff.
Thank you again...
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Please do yourself a favor, and avoid this place.
I could be the unlucky one, but my wife booked this place for my birthday, because of the pool and gym.
Nightmare
On arrival after 1500 hrs rooms weren't ready, not a big deal as we were hungry, so we headed to the bar for some well needed nourishment. We ordered...
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Dear Guest,
Thank you for taking the time to post your review.
I would like to apologise sincerely for the poor standards that you experienced. The hotel has changed management since your stay and intensive training has been carried out with all our staff to ensure that we achieve service excellence in all areas of the hotel.
We have also...
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We spent a very comfortable night at the Boyne Valley Hotel, the rooms are fine the food is good but the staff are really helpful and friendly and are prepared to go the 'extra mile for you'. Nice warm fires glowing and nice gardens only draw back for me is that the leisure center is in a annex so on...
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Dear Guest,
Thank you for your valued feedback. I am delighted to read that you enjoyed your stay with us. We work hard to ensure that all our guests enjoy their stay.
I hope we have the opportunity to welcome you back in the future.
Kind Regards,
Aogan Dunne
General Manager
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Stayed here for two nights a couple of weeks ago as I was attending a conference in Drogheda Town. The driveway up to the hotel was full of potholes and left for a bumpy ride of about a mile or so. It does no favours for the suspension of your car. The driveway is also dimly lit with no footpath...
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Dear Guest,
Thank you for taking the time to post your review. Please be assured that the suggested areas of improvement that you have mentioned in your review will be a top priority for the hotels management team. A full review of the all our bedrooms has been carried out and work has commenced to ensure they all meet the...
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Myself and my family decided to go to the Boyne Valley Hotel for a New Years Eve dinner. we hadn't been in the hotel for a couple of years and we were all very impressed with the food and the level of service in the restaurant. We arrived to a champagne reception followed by a 6 course dinner. The atmosphere...
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Dear Guest,
Thank you for taking the time to post your review. I am delighted that yourself and your family enjoyed your experience at the Boyne Valley Hotel & Country Club on New Year’s Eve. I will ensure that your comments are passed on to all the staff.
Looking forward to welcoming you back to the hotel soon.
Kind Regards,...
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The rooms we were in needed to be refurbished. Very poor sleep quality, as mattresses did not support, sagged in middle, woke up several times, hence woke up with back ache. A comfy mattress is a must, and hotels need to realise this. Wallpaper falling off wall, old looking and shabby wine coloured duvet covers.
ensuite was okay, though floor...
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Dear Guest,
Thank you for taking the time to post your review. I was disappointed to read that you did not enjoy a good nights sleep. Please be assured that we are currently working to improve the appearance and comfort of the hotel bedrooms. The hotel has recently been taken over by new management and our main priority is to...
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Brilliant weekend from start to finish. From the moment we arrived we were treated like old friends. We were there with our friends who were celebrating their 40 wedding anniversary and a 60th birthday. Catherine the general manager was fantastic and was very attentive as were all of the other staff Deirdre at reception Niall and Tony the bar staff...
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We stayed there this weekend and what a bad start! The room we got had nail holes in the wall, paper torn of walls, saggy beds setc. Complained and were offered another room which smelled. Were going to lesave when we were offered another room in the new end which was fine except they had to put a mattress on...
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I am writting to compliment the staff for the wonderful time they helped us to have this weekend.
Laura on the front desk was so bubbly and welcoming , Darragh looked after us in the restaurant and he was charming, efficient and basically entertained us throughout the meal.
During the evening we meet a wonderful lady, I think she was...
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2nd of december finally came the day of our wedding.from the moment we arrived at the hotel we were treated like royalty.Catherine the manager was on hand as we entered the hotel and the day just got better and better.From the floor staff to the barmen from waitresses to waiters they were fantastic,they could not do enough for us.the old...
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