407 Reviews
Travellers' Choice® 2012 Winner
Relaxation & Spa | Luxury
stayed in the Heritage Golf and Spa Resort from the 13th January until the15th January. We stayed in the self catering spa pent house apartments. When we used the leisure facilities on the Friday, we used the swimming pool first and there was a children’s swimming lesson going on in the swimming pool so we could not use it. We...
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Myself & husband stayed there during week in December and room was Fabulous. Spa Treatments were excellent but not impressed with Tunnel down to it. we Ate in the Restaurant and was nice but not very Imaginative but breakfast was lovely. Service excellent. Hotel located off beaten track but nice & quiet. Nearly too Quiet
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I have stayed many times, one good tip, book a penthouse or one of of the apartments if you can. They are so luxurious and if you are in a group are much better value. They are so beautiful you won't want to leave them. We have all out girls weekends here. We usually order pizza to the room (penthouse)...
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Dear siobhanadeburca,
I appreciate you taking the time to review the resort. I am delighted to hear you have stayed with us many times in our on-course apartments and penthouses.
It is also great to hear you have enjoyed the facilities the resort has to offer from a take away from Sol Oriens for a night by the fire to...
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This hotel looks top class inside. It is very plush and a lovely place to go for a treat.
I recently had a spa day there and it was really a great treat and excellent massage to be had.
On saying all this, I visited the other night with my eight month old baby. It was six in the evening....
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Dear WilberLaoise_Ireland,
Thank you for feedback following your recent visit to the resort. I am sorry to hear there was a misunderstanding regarding the food for your child. I am sure the waitress would have addressed it if you had brought it to her attention.
Regarding the wine. We do have a selection of house wines by the glass in...
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This was the second time I've stayed here - both times have been for a big function. Last time I stayed in one of the houses, which was fine. This time my partner and I were booked into penthouse apartment.
When we arrived the room wasn't quite ready (we were early) so we had lunch in the bar, which was...
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Dear allyhal,
Thank you for your feedback as per your recent stay. I am sorry to hear that there were both maintenance and housekeeping issues with your penthouse apartment. I will speak to the relevant departments on these issues to ensure they are not repeated. I hope this did not inconvenience your stay too much.
I am glad to hear...
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We stayed here for a family wedding in May 2010 (I am only getting around to writing the review now). The room was excellent with a large, comfortable bed. The bathroom was fantastic with a lovely roll-top bath. The hotel lobby was a lovely area to relax. The breakfast was brilliant with a table-service option as well as a self-service...
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Dear LAH24,
I appreciate you taking the time to review the resort.
I am delighted to hear you and your family enjoyed you stay and were very impressed with the hotel and the facilities the resort has to offer.
We look forward to welcoming you back to the resort in the near future.
Kind regards,
Ciaran O’Neill
Guest Relations Manager.
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Got an amazing deal as a Christmas present for my mother. We went early in January and had an amazing time. For one night, bed, breakfast, dinner and spa treatment on a midweek offer was 149 euro each. The food was gorgeous, the spa was lovely, the room was spacious and comfy! The staff were also very nice. I'm definitely...
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Dear aoiferua1,
I appreciate you taking the time to review the resort.
I am delighted you feel we offer competitive prices, found the food gorgeous, the spa lovely and the room spacious and comfy.
We look forward to welcoming you back to the resort in the near future.
Kind regards,
Ciaran O’Neill
Guest Relations Manager.
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Hotel even though rated 5 star it's really a 4. You get robes and slippers which probably help to upgrade it to a 5*.
We ate lunch in the bar which was very disappointing. Service ridiculously slow (bar wasn't even half full with customers). Soup was slopped out to us and the sandwich was made with dry bread. Was meant...
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Dear Crazy2010,
Thank you for taking the time to review the resort. I am disappointed you feel that we are a 4* rather than a 5* resort that we work tirelessly to achieve on a daily basis and will continue to do so.
I will be the first to admit that we don’t always get things right and I am...
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Stayed here one night with my sister, from local area but we won a nights stay so off we went! Had open night in Spa that night and have to say spa treatment areas look fab!! Room was very elegant and well maintained! Had dinner in the bar which was good value for money and had our breakfast the following...
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Dear pamweld,
Thank you for taking the time to review the resort. I am delighted you enjoyed your stay from your dining experiences to the walking track.
We currently have wi-fi located in the hotel lobby and in certain bedrooms of the hotel and have plans for wi-fi throughout the hotel in the near future.
We look forward to welcoming...
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Stayed in the self catering apartments overlooking the golf course again. Great stay. It's a great place for families with children. We had a spotless apartment yet again. Walking distance to hotel pool, children's games room in hotel, gorgeous Sol Oriens restaurant....which allows you to order food and pick it up and eat in apartments - food is scrumptious.
We...
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Reviewed 28 July 2011
Dear Lival,
I appreciate you taking the time to review the resort as per you recent stay. I am delighted to hear you and your family enjoyed your stay in one of our self-catering on course apartments and the facilities the resort has to offer.
Thank you for your continued support. It was a delight having you back on the...
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