Got a dinner and b + b rate of Euro 50, which was good. Dinner was excellent. Minute steak is normally thin, this was nice and thick. Also portion of chicken was generous. Mash was only ok and I thought we would have been offered tea or coffee afterwards but were not but these are small things when you consider...
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January 28 2012.
We booked to stay through one of the Lidl breaks for one night, dinner, BB for four. From the minute we checked in at 4 in the afternoon until we checked out we all truly enjoyed our stay. Staff were friendly and helpful. Food was excellent both the dinner and breakfast. Rooms comfortable and very clean. Will...
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I was working in Tralee the day I stayed and on route to Wexford. I just pulled in as it was along my route and was wrecked. My room was very comfortable. I had a little problem with the shower but within minutes the staff came to look at it and allowed me to shower next door. I was impressed...
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i was in this hotel for sunday lunch in the past week, it was top food, good portions, variety, then the dessert was fab,great service, friendly staff, comfortable dining area, relaxed athmosphere, i love the place
i have been there quiet a few times, say twenty in all, and it was always as i described above, hence the fact that...
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Possibly the coldest, draughtiest place ever!! The Bars,Restaurant and Breakfast room are full of open spaces that leave a lot of cold air in! The breakfast room alone has 4 or 5 sets of double doors that are never closed.Food was dissapointing,and lukewarm at best.
There is a damp smell from the carpets and it is quite old.
Give it...
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Dear Annl39
I would like to thank you for submitting a review to trip adviser, however i am dissapointed that on this occasion you did not enjoy it, i would have hoped you would have brough this issue to the attention of management or reception upon check out but as i did not recieve a complaint regarding your stay before...
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If you're relying on public transport then The Heights is not going to be suitable for you as it's at least 1 mile from the town centre if not more.
Reception always seemed understaffed and very busy, but (with 1 exception) they were friendly, knowledgeable and helpful. Bar staff were suitably cheeky without being at all rude and I would...
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Dear Dallas2,
Many thanks for your recent reveiw and i would like to thank you for your feedback. we do appreciate your valuable comments in order for us to improve in what we do.
we are very happy that overall you enjoyed your stay with us, and since reviewing some difficulties regarding the tv channells in your room we are...
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Stay here for in August 2010 midweek and got a very reasonable rate on the double room per night (60 euro a night). The hotel is located a bit out from the town center so need to get a taxi or drive in. Room was a bit old but it was very clean no complaints there. Would stay again no...
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Dear Cloonacoo,
Many thanks for your wonderful feedback, it is very nice to hear that you were satisfied overall with your stay at the Heights Hotel
We look forward to welcoming you back again i hope.
Kind regards
Noreen O Leary
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My mate and my self stayed here for a week end, and i would never stay there again
i went into the shower only to find the shower walls rotten with the dirt All so the floor had excrement on it we of cause complained the manager said he would look after us in the bar
which he did he...
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Dear an_ghlaise20
Thank you for your recent review.
Here at the Heights Hotel we take our cleaning policy very seriously and ensure that high standards of service and cleanliness are maintained at all times. I am both personally hurt and disappointed by your recent comments and feel on this occasion they are unjust and untrue. On reading your comment you...
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Stayed for 2 nights a couple of weeks ago and found the Hotel to be nicely located, clean and with friendly staff. The food was very good also. The main issue was with the mattress in the room - it was completly gone on both beds. We asked to move rooms but they only had one left unoccupied - in...
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My husband and I and our 19month old son were here yesterday evening and had some delicious bar food. Our waitress was a lovely friendly girl and we were served promptly. We had soup to start which was very nice. My husband had a steak sandwich which was really good and I had the penne pasta with bacon, mushrooms and...
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