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Muckross Park Hotel & Cloisters Spa

5.0 of 5
Muckross | Lakes of Killarney, Killarney, Ireland
Hotel amenities
Muckross Park Hotel & Cloisters Spa
Ranked #18 of 39 hotels in Killarney
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501 reviews from our community

Traveller rating
    323
    78
    55
    29
    16
See reviews for
Families
81
 
Couples
283
 
Solo
8
 
Business
18
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

We stayed here for a wedding, it was lovely. Lovely room, lovely dinner, lovely wedding reception room but it was difficult to see how this place is a 5 star. While lovely, the only thing that differentiated it to a 3 star was the bill and complimentary bottle of water on check out

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Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I'm only back a week from here after spending two nights along with my 9 year old Son & my Mother. From the time we arrived to the time we left we were in heaven. The hotel was very spacious, very clean, The Staff were so welcoming & they made you feel special nothing was too much trouble for them... More

Was this review helpful? Yes 1
See 2 more reviews by Orla C for Killarney
dublin
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

A lovely hotel, beautiful spa with gorgeous treatments. The staff are all so helpful and friendly. Some nice touches like: hot face-cloth on arrival, home-made biscuits in the reception & bottles of water for our journey home!

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Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

We held a family occasion at this hotel recently - the staff could not have been more accommodating especially in facilitating the large group of children with us. The food and service was excellent, the atmosphere luxurious, relaxing and comfortable in every area. Would highly recommend especially for the wonderful setting in the midst of Killarney National Park.

Was this review helpful? Yes 1
beaconsfield
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My wife and I stayed here for 7 days and used the hotel as a base to tour around the area. The hotel was as we had hoped ,very comfortable with our room number 138 over looking the small river above the Spa. It was a large room spotlessly clean and kept that way each day. The Hotel restaurant was... More

Was this review helpful? Yes 1
Cork, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

My husband and I spent a thoroughly enjoyable weekend here. The staff were so friendly from the moment we arrived and were only too happy to go out of their way to ensure we had everything we needed. The food in the restaurant is excellent as is the food in the bar. Our hotel room was very clean...but the real... More

Was this review helpful? Yes 1
Kilkenny, Ireland
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013

Great experience here! My wife and I booked here for our honeymoon over Easter and could not have been more pleased with our choice. We were upgraded to a suite on arrival, which was gorgeous, big ,loads of room and spotlessly clean. All the staff were great, very friendly and helpful. We ate in Molly Darcys bar which is part... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2013

Very poor experience for a five star hotel. Staff were unhelpful, and not to be found much of the time. Our booking was messed up twice, and at one stage the hotel staff tried to convince me I was booked into a room with a total stranger, and later that I had not made a booking at all! Rooms look... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Reviewer, Thank you for taking the time to review your experience with us in Muckross Park Hotel. I regret that your stay was not in keeping with your expectation and our usual high standards. I have discussed your issues with my management team and have reviewed all the feedback received from guests during the month of March. I would... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

This is a lovely old hotel in beautiful Killarney. Great access to the National Park and minutes from downtown. We had just spent six nights at the Ritz Carlton Powerscourt and were expecting the same five star accommodations but were very disappointed. Once we checked into our room, we noticed that a curtain rod was laying on the floor with... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Mirabay, I appreciate you taking the time involved in providing the above feedback following your stay with us in Muckross Park Hotel. I am delighted to hear you found us to be a lovely hotel, and yes we are uniquely located in Killarney National Park and just a stone’s throw away from Killarney Town Centre. I was disappointed to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 via mobile

I booked 2 night here for my girlfriends birthday as a treat. I booked a deluxe double room and to be honest deluxe is not what it was. Although it was very clean it looked more 3 star than 5 star. The tv was about 10 years old one of those old big awkward looking things. I was expecting a... More

Was this review helpful? Yes 1
SeanODriscoll, Manager at Muckross Park Hotel & Cloisters Spa, responded to this review
17 May 2013

Dear Briamki, Thank you for bringing the details following your stay with us to our attention. I was very disappointed to read that you were not entirely satisfied with your experience. Our award winning Cloisters Spa is quite a unique and relaxing experience, and I regret this was not the case for your visit. Here in Muckross Park Hotel we... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Molly Darcy(25)
  • Very good(13)
  • Thermal suite(4)
  • Steam room(4)
  • First nights(4)
  • Outdoor hot(4)
  • Vitality pool(3)
  • Very nice(3)

Additional Information about Muckross Park Hotel & Cloisters Spa

Address: Muckross | Lakes of Killarney, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Killarney
#13 Business Hotels in Killarney
#16 Luxury Hotels in Killarney
#21 Family Hotels in Killarney
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Excellence surrounded by beauty - Muckross Park & Cloisters Spa is uniquely located in Killarney's majestic National Park with magnificent mountains, lakes, streams and 7 championship courses on our doorstep. Elegant, luxurious guestrooms and suites, award winning bars & restaurants, superb business facilities and a world class Cloisters Spa all make for a truly memorable hotel experience. ... more   less 
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Also Known As:
Muckross Park Hotel & Cloisters Killarney
Muckross Park Hotel & Cloisters
Muckross Park Hotel And Cloisters Spa
Muckross Park Hotel Cloisters
Muckross Park Hotel
Muckross Park Hotel & Cloisters Spa Killarney, Europe

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Muckross Park Hotel & Cloisters Spa
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