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All 48 Galway hotels

The Ardilaun Hotel

4.0 of 5
Taylor's Hill, Galway, Ireland
Hotel amenities
The Ardilaun Hotel
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Ranked #12 of 48 hotels in Galway
Most recent review
5 of 5 stars Reviewed 17 June 2013
Martinaodonnell Portarlington, Laois, Ireland
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497 reviews from our community

Traveller rating
    234
    134
    56
    42
    31
See reviews for
Families
123
 
Couples
200
 
Solo
9
 
Business
39
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portarlington, Laois, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 June 2013 NEW

we stayed at the Ardilaun, for 2 nights for the June bank holiday 2013, been here three times before, so its obvious we like it here. but this time I felt even happier, the food is out of this world, absolutely excellent !the staff are so polite and couldnt do enough for us Bernie on reception was so nice and... More

Was this review helpful? Yes 2
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
18 June 2013

Dear Martina, Thank you, most sincerely, for staying with us time and time again and also for letting others know about your Ardilaun experience. Customer service is a very important focus for us at all times and we are delighted when we receive feedback, such as yours, from repeat guests and visitors. We very much look forward to welcoming you... More

globeseeker007
Top Contributor
719 reviews 719 reviews
142 hotel reviews
Reviews in 255 cities Reviews in 255 cities
802 helpful votes 802 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

We stayed here for 2 nights while with a tour group and wish other hotels were as nice as this one. Our room not only had a queen size bed but a sofa, coffee table, and a small table with 2 chairs. The lobby is spacious and the grounds are attractive. It is located in a nice area and is... More

Was this review helpful? Yes 1
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
18 June 2013

Dear Guest, Thank you so very much for your lovely comments and for taking the time to post your tripadvisor review of our hotel. We are thrilled that you enjoyed your stay with us and we hope that you will be in Galway soon again for a return visit. Warmest Regards, The Ardilaun Team More

Tipperary, Ireland
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

Just back from a two night break at the Ardilaun Hotel and cannot fault it. As they say first impressions count and the receptionist did not disappoint...namely Catherine. Thanking her and of course all the other reception staff who answered our minor little queries with a smile and concern. While we did not have dinner in the Hotel we did... More

Was this review helpful? Yes 1
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
18 June 2013

Dear Guest, Thank you so much - it was lovely to read your review. We are so delighted you you enjoyed your stay with us and very grateful that you shared your feedback. Your comments have been communicated throughout the hotel - most especially to Catherine. Thank you again and we hope that you will come back to visit us... More

Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 8 June 2013

We stayed at the Ardilaun for two nights during our recent tour of Ireland. We were surprised to find that the hotel was much more that a first class hotel that it was rated. It is located about two miles outside of the city amongst its own gardens and is in a very quiet area. The rooms were well supplied... More

Was this review helpful? Yes 2
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
10 June 2013

Dear 'JJMAYNARD', Thank you so much for your wonderful review. We are absolutely delighed to know that you enjoyed your stay with us and we thank you for having taken the time to share your feedback with other tripadvisor users. We hope that you will be back in Ireland again soon and that you will visit us. Warmest Regards, The... More

Stillwater
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 June 2013

The Ardilaun is hidden away down a short lane on beautifully planted grounds and within easy walking distance of town and the bay. The building itself is chopped up from additions and more attention should be paid to the signage. The elevators that get you to the main floor, in particular, need to be clearly marked otherwise you seem to... More

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JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
10 June 2013

Dear James, Thank you so much for your review. Thank you also for having stayed with us - it was our pleasure to have had you as our guest. We are very happy that you enjoyed your stay with us. Your feedback, like with all feedback we receive, has been communicated throughout the hotel. Thank you again. Best Regards, The... More

Westminster, Colorado, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 June 2013

We stayed here for two night recently on our weeklong adventure in Ireland. We loved this hotel, it was really unique and our room was very spacious. We didn't get a chance to use the pool but it looked great. We spent our evenings out in Galway City and easily took a taxi both ways. I would say this was... More

Was this review helpful? Yes
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
6 June 2013

Dear April, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us and we hope that you will have the opportunity to return to stay with us again at some point in the future. Warmest Regards, The Ardilaun Team More

Ocala, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 31 May 2013

We reserved a room with this hotel with 4 other couples. This hotel was advised by our guide and when we went to the website, the standard room look clean, updated and comfortable. When we got to the hotel, we were given rooms that looked as if the furniture was still from the 60's and the mattress was from the... More

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JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
6 June 2013

Dear 'bobbi1949', While we are thankful that you have taken the time to post your review, we are of course disappointed to read it. Your review has been communicated throughout the hotel. Customer satisfaction is very important to us and, at all times, feedback is addressed. Apologies again that the room assigned initially did not meet your expectations. We have... More

Dublin, Ireland
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 24 May 2013

I stayed in this hotel for two nights for business and it was brilliant. I had booked meeting rooms and they were set up exactly as I had asked. They were very clean and located beside each other which was a big bonus. A colleague of mine who attended commented on how well organised everything was and that he really... More

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JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
27 May 2013

Dear 'Felixamber', Thank you so much for your very valued feedback. It has been communicated throughout the hotel. We are delighted that you chose The Ardilaun as the venue for your event recently and that you all enjoyed your time with us. Sincerest apologies that a toothbrush was not taken to your room when you requested - this is most... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013

Stayed here with my husband and four year old. Staff very attentive and helpful from check in until departure. In particular Emmet and Barbara on reception. Rooms were old fashioned but clean, was moved due to the noise and second room was more modern. Food in both the restaurant and the Bistro very good and staff really looked after us.... More

Was this review helpful? Yes
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
27 May 2013

Dear hollydub', Thank you for taking the time to share the review of your stay with us. We are grateful that you have taken the time. Thank you also for your lovely feedback. It is lovely to know that you enjoyed your stay. From your review, it is difficult to ascertain the date that you stayed here. Apologies that our... More

Laois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013

I have just called this hotel as wanted to book two rooms for business trip to Salthill this week. It is currrently €79 for an old and dated room (confirmed by reservations) however, if I want to stay in one of the refurbished rooms then it is €15 extra. Considering the current economic climate and fact that I was booking... More

Was this review helpful? Yes 1
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
21 May 2013

Dear 'Rebecca G', We thank you for your feedback but hope that you will understand that it is very disappointing for us to read your tripadvisor review. While it is correct that it was confirmed to you that all rooms are four star standard, we feel that it is an unfair and inaccurate comment that someone from your team described... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(20)
  • Friendly and helpful(15)
  • Very friendly(7)
  • Swimming pool(7)
  • Staff were excellent(6)
  • Leisure facilities(6)
  • Buffet breakfast(5)
  • Dining room(5)
  • Beauty salon(4)
  • Really nice(3)

Additional Information about The Ardilaun Hotel

Address: Taylor's Hill, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Galway
#7 Family Hotels in Galway
#8 Luxury Hotels in Galway
#17 Business Hotels in Galway
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more   less 
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Also Known As:
Ardilaun Hotel

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The Ardilaun Hotel
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