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Westwood House Hotel


Hotel class 4.0 of 5
Dangan | Upper Newcastle, Galway, Ireland

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Reviews you can trust

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  • All reviews (122)
  • Business reviews (16)
  • Couples reviews (47)
  • Family reviews (34)
  • Friends getaway reviews (7)
  • Solo travel reviews (9)
86% of travellers recommend
4.5 of 5 stars 122 reviews
  • Excellent
    66
  • Very good
    39
  • Average
    6
  • Poor
    8
  • Terrible
    3
[ Date ] [ Rating ]
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5 of 5 stars
Purdysidebottom   1 contribution
Derry, N.Ireland
29 Jul 2010 | Trip type: Family New

We have just returned from a great few days in Galway. There was lots to see and do. The Galway Arts Festival was on and this added to the holiday atmosphere. Our stay at The Westwood was excellent. We had planned to stay just three nights but didn't want to leave so decided to stay an extra night which was... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your review of our property. I am delighted that you and your family had such a positive time with us. The family market is one that we have started to engage in just recently and we are learning all the time and putting our guests recommendations into practice as we go along. Hopefully on...

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5 of 5 stars
mcghee533   1 contribution
ireland
29 Jul 2010 | Trip type: Couples New

My husband and i booked hotel for wedding aniversary .we stayed 3 nights ,had great time . we ate in resturand and bar, good food.Staff were lovely , nothing too much bother to them.room big, clean with tea coffee in it.Will definitely be back. more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your lovely review of our efforts here at The Westwood. It is always a nice way to start the day when we get to read such praise for our weeks work. I will be sure to pass on your comments to all here at the hotel. We look forward to welcoming you again on...

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5 of 5 stars
rosaleen1952   1 contribution
Ballymena, United Kingdom
28 Jul 2010 | Trip type: Couples New

On arrival we were met by a very friendly receptionist who made us feel really welcome.We had booked 7 days and were immediatly upgraded to a superior suite .The rooms were spotless and very comfortable .The food served both in the hotel and its ajoining bar was some of the best i have ever tasted both the breakfasts and the... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your review of our property. Your comments are most kind and I will be sure to pass them on to the staff here especially Darren who is a valued member of the team. We hope to see you again soon. Kind regards Dave Kelly MIHI General Manager

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2 of 5 stars
Ballyneety   2 contributions
Clonmel, Ireland
20 Jul 2010 | Trip type: Family

Arrived on a Sunday evening for 5 night stay. Enquired at reception re location of the playroom with the "array of toys" as advertised in website to be met with blank look and to be told that basically it didnt exist but that if I enquired at reception the following morning they could set the Wii up in the room... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your recent review of our property. We do indeed advertise an unsupervised playroom on our website and it states on the webpage in question that this is available during the periods when we are busiest with families. During the time that you and your family stayed with us the figure that we have set...

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5 of 5 stars
belowthebar   1 contribution
London, United Kingdom
17 Jul 2010 | Trip type: Business, Solo travel

I had a really enjoyable stay at the Westwood House Hotel in Galway. Arriving in late from London to a warm welcome at reception I discovered I'd forgotten my contact lens solution. What to do? Without hesitation the receptionist rang an out-of-hours pharmacy to see if they had what I needed in stock, and told me he'd have it for... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your recent very positive review of our property. I was delighted to read of your experience with us and will be sure to pass on your comments to all on the team here. Kind regards, Dave Kelly MIHI General Manager

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3 of 5 stars
scaryfairy_dublin   2 contributions
Dublin, Ireland
10 Jul 2010 | Trip type: Business, Solo travel

I stayed a night in this hotel a few days ago. As it was booked for me by the hosting institution, so I cannot comment on the price. The room itself was beautiful, with nice, old fashioned (but new), high quality bathroom. The staff at the reception was very helpful, so I was a happy customer. Till I tried to... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your recent review of our property. I was pleased to read your positive thoughts on our accommodation, on the welcome received and on our breakfast offering. I have called our lift company in to review the situation with the lifts and they have made a number of proposals in relation to sound-proofing of same....

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5 of 5 stars
cat2664   1 contribution
Ireland
9 Jul 2010 | Trip type: Family

This is a great hotel,from the moment you walk into the reception area you are really impressed.Our room was lovely & big for 2 adults & 2 children.Breakfast was perfect every morning & we had dinner 1 night in the restaurant and it too could not be faulted.The location of the hotel to the city center was great as you... more

Management response from
David Kelly, General Manager

Dear Past Guest, Many thanks for your review of your stay. I was delighted to read your comments therein and in particular your thoughts on our staff which I am pleased to say are a regular feature of reviews here on Tripadvisor. Kind regards, Dave Kelly MIHI General Manager

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5 of 5 stars
kilcrohane   1 contribution
ireland
8 Jul 2010 | Trip type: Business, Couples

We arrived on Sunday 4th July for three nights bed, breakfast and dinner on three nights. Reception was friendly and efficient and we were soon in our room .This was quite large and airy with three windows looking out on the main road. the usual tea -making facilities were provided with a proper filter pot for the filter coffee .... more

Management response from
David Kelly, General Manager

Dear Past Guest , Thank you for your recent extensive review of your stay and of the hotel. I was delighted to read that your enjoyed your time with us and will be sure to pass on your comments to all the team here. Just to let you know that aswell as the freephone taxi service which you mention is...

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5 of 5 stars
Lynnala   1 contribution
Donegal
5 Jul 2010 | Trip type: Couples

This hotel is top class. From the min we landed we were greeted with friendly staff. it felf like home, cozy comfortable, and relaxing. This hotel is just top class. We went down for a meal and a few drinks the food was excellent and the staff couldnt do enough to please us. A young Boy Darren was very professional... more

Management response from
David Kelly, General Manager

Dear Past Guest, Thank you for your recent review of our hotel - high praise indeed! We of course look forward to welcoming you both to the hotel on some future date when you will be assured of another warm welcome. Kind regards, Dave Kelly MIHI General Manager

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1 of 5 stars
Sandsteviebaby   1 contribution
Derry
5 Jul 2010 | Trip type: Solo travel

I chose to stay at this hotel knowing that it did not have a city centre location yet was fairly accessible in around 5 mins by car - it advertised the attributes of a quiet country hotel. Because of a disability I asked to be placed in a conveniently located room prior to my arrival. (The room I was allocated... more

Management response from
David Kelly, General Manager

Dear Past Guest, Firstly thank you for your review of our property and for choosing us your accommodation provider for your recent trip to Galway. We welcome all feedback whether positive or negative as in this instance. On foot of your review I would like you to know that we contacted our lift maintenance company and requested them to undertake...

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Westwood House Hotel Also Known As

  • Westwood Hotel Galway
Address: Dangan | Upper Newcastle, Galway, Ireland
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