The staff were very confused, got us the wrong room, no apology given Tardy service, reasonable breakfast The only thing going for this place is the location and views The staff could do with some diversity training too ! A bit ordinary they are for a tourist destination I would give them one more chance, but that would be the... More

We stayed here for 1 night taking 2 rooms and enjoyed our stay. The hotel is on the shore of Loch Ness and so is in a brilliant location. Inverness is only 15 a min drive away but you do also need a car to get to local amenities. The rooms were of a good size although the sink in... More

While staying in Inverness in April for a wedding, we ventured out to Loch Ness and the Clansman for meals on a couple of occasions with friends. On two evenings we were a large group and found the food to be great and service friendly with the staff being most welcoming. The bar area has wonderful squishy sofas to relax... More

Spent a night here on a visit to the Highlands and Loch Ness. The hotel is in a great location, on the banks of the loch. Check in was quick and very friendly and we found our room very quickly. We had booked a lake-view 'luxury' room. The room was nice, but hardly luxury. Everything was a little rough around... More

We stayed in the hotel 5 nights and enjoyed every minute. The staff are very friendly and made us feel really welcome. Plenty of local knowledge between them and they were very attentative. View from the room was beautiful and the bed was very comfortable. Food was hearty and the wisky's top notch. Full credit to Gary and Rory for... More

We stay 2nights on 24th an 25th of May we had a 1st floor room with a balcony Stunning views of the loch ,the room,the staff and the food 10 out of 10 . Would recomend taking a tour of the loch we did and realy enjoyed it, Thank you for a great weekend clansman hotel

Upon arriving at the Clansman I was greeted by a sign which directed us up to the bar to check in, a very polite man then greeted us and proceeded to announce to my partner exactly just how much I had spent. (Thanks for that). This was a common theme, I heard 4 different prices quoted to 4 different couples... More

I stayed at the Clansman for one night in April, 2013. We stayed in a room on the first floor, just down the hall from the restaurant. The only good reason to stay here is if you're going to be tired after a day of travel and then after doing one of the Jacobite tours on the Loch (which we... More

Great location, at the side of Loch Ness. The views from the lounge and dining room were beautiful. The food was excellent, but the best part of the hotel experience was down to the staff, who were all very helpful, efficient and pleasant.We will be back!