I met up with my boyfriend who works offshore and we decided Glasgow would be our destination for a night out. Don't get to see him that much so wanted to go somewhere nice :). I came here on the word of mouth from a friend back home and I didn't look at the reviews on Trip Advisor before I... More

Bought my mother in law a two night stay here. Just heard that there was no breakfast provided (though it had been booked). When she asked about this, the security guard offered to make her a bit of toast as the chef hadn't turned up. No tea or coffee available when she asked. The staff were really unhelpful. More

Stayed for one night in January on their spectacular deal (£65 per room) which linked in nicely with the groupon "cocktail and afternoon tea" voucher. Room 5 was lovely with a huge bed and a well appointed shower room. The staff were attentive and really seemed to enjoy their jobs. Only area for improvement would be more attention to cleaning... More

Where do you start We booked the full hotel including rooms and hall for our engagement party The hotel itself is very well turned out decor nice staff appear friendly Penthouse room is excellent especially the extras on offer We agreed prior to making the booking taxi prices,drinks prices,food and facilities for our guests were in place in order to... More

We arrived and were advised by a female member of staff to "sit at a table for four". Charming start to our afternoon tea having to walk through the restaurant looking for a vacant table with no reserved sign on it. The same female returned 5 mins later and placed two cocktail menus on our table without saying a word.... More

Myself and 3 friends recently went to St Judes as part of the Groupon offer supposedly worth £39. We were led to the restaurant area where everyone seemed to be having afternoon tea as well. Our waitress for the evening was very friendly and the service for the process of afternoon was fine but she could handle little else. The... More

We went for a girly night out and had the voucher for the tea with a twist theme. I have been to others like this but my friends had not, I told them they wouldn't be able to finish what was on the plates as you get so much, so imagine my horror when two little plates came with 3... More

My friend and I had afternoon tea with no tea.....cocktail (5 choices) instead and a glass of prosecco on arrival. My friend and I decided to chase away the Christmas blues with a shopping trip and afternoon tea. Everything was lovely. Service, delicious sandwiches and delightful fresh cakes and yummy scones all tasted so home make. You were also offered... More

There is so much wrong with this place. The staff are very friendly but service is a muddled inconsistent mess. It is VERY noisy with a nightclub next door and glass disposal into bins in the early hours. It is not chic it is shabby. Areas of the room were filthy.Readily accessible ares looked like they had not been cleaned... More