A four-star two-bed furnished apartment for 60 quid a night? Yeah, right. Poor customer service, poor upkeep of apartment, poor furniture, no cleaning. We got a nice view across the harbour but as two of the four windows in the living area didn't close properly we also got a freshening sea breeze sweeping through the flat day and night. The... More

Booked the penthouse apartment for a family of 5 on 2/2/12 for new years eve/day thru booking.com half way thru the year i noticed the name change booking.com didnt. I then got in touch to make sure all was still on they said yes at 1st then changed there minds i then contacted the city suites an we were double... More

I booked a 2 bedroom penthouse apartment in June of this year for a 2 night New Year stay. After reading a lot a bad reviews in September I contacted BSuites Edinburgh just to make sure my booking was okay, took quite a bit of trouble to get any response from them but eventually I was contacted by a girl... More

Where do I start? First of all these suites are now run by The City Suites and the bad reviews I would have hoped would have been a thing of the past. Booked a 3 bedroom Penthouse apartment back in August for our Special Christmas away. Arrived at little early on Sat 22nd after a 400mile drive to find a... More

I booked a Apartment via Expedia for New Year's Eve back in July and got a really good deal, I have since booked train tickets and concert tickets all for New Years Eve, three days ago I got a call from the B suites to say they have cancelled my booking because I was charged the wrong tariff, I have... More

Our apartment was spacious, comfortable and well equipped, but was frustratingly impractical in several respects. First of all, the lighting in the kitchen/living area was hopelessly inadequate for reading. Secondly, there was no hairdryer provided. Thirdly, there were no power sockets near mirrors for those of us who had brought our own hairdryers. Fourthly, only one towel was provided per... More

These apartments are now under "City Suites". Stayed here for 3 nights with family for a short break Check in was adequate, a little annoying that to pay by debit card incurs a 3.5% charge, I dare say its in the terms somewhere when booking but it was a surprise to me. Apartment itself was quite nice, tea, coffee and... More

We stayed at the B suites in Edinburgh in April, the standard of accommodation was poor certainly not as stylish as the website. As we were two couples we asked for an extra key and were told the spare key had been sent to Norway, when we said that we were not happy that someone could enter our appartment and... More

After reading the reviews on here we were a bit concerned about these apartments. Needless to say we shouldn't have worried because the apartment was incredible. Advised to call the booking centre to confirm check in time, and did this, so upon arrival we had no issues. We were shown to our apartment which was modern, clean, and spacious, had... More