A lovely welcome from reception when we arrived and in the short time we were at the hotel, whoever was on duty, gave us first class attention and help. Although all staff were extremely helpful, we had most contact with staff serving breakfast and dinner, both of whom were exceptionally professional in the service they offered but at the same... More

Myself and partner were needing a place to stay for just one night in Edinburgh as we were going to see a band in the HMV Picture House and found this hotel on the Best Western site. While it was only a very short break we found it very comfortable and suitable for all our needs. It is situated just... More

Went to Edinburgh with my wife & stayed here for 3 nights. Nice staff, good food & very clean. Location was good so no complaints. Will stay again next trip. More

I stayed there for 3 night (room n. 409 - 2° fl.). Is not easy to find a cheap hotel in Edinburgh, and this solution was far better my expectation. The building it self is ancient and fascinating, my room was clean and cozy, though simple and non so big. We had a confortable bed, 2 lovely little windows, a... More

My family and I stayed two nights at this hotel. We found the staff to be very friendly, helpful and accommodating. Our room was very tidy and we had great free internet service. Morning breakfasts were well prepared, and the major attractions are not too far away. More

We spent this new year in the fantastic city of Edinburgh, a gem among cities. If you like medieval surroundings this is the town. City Hotel was well spent money, we had a room on the top floor, a bit of noise from the traffic, but we still had good nights sleep, because there wasn't much traffic. Good sized room,... More

My hubby and I have just returned from a 2 night stay at this hotel in Edinburgh.We had a lovely time and the hotel was perfect for all our needs. The room whilst not being huge,had a big double bed,plasma TV,bathroom/shower room,tea/coffee facilities,loads of drawers and a big wardrobe for clothes.Very warm and cosy also and nicely decorated. We had... More

Just got back from visiting our daughter in Edinburgh. We chose this Hotel as it is just a couple of minutes walk from her flat. The Hotel was a Maternity Hospital ( one of my daughters friends was born there ). It is a magnificent building and the conversion has made great use of the original features with its wide... More

immaculate hotel inside...breakfast fantastic, so much to choose from...lots of nice towels and toiletries in the room....huge bed..a bit lumpy...only negative comment is that the hotel appears grubby from the outside....taxi costs approx £4-5 to princess street....the staff were so helpful..couldn't do enough for you, especially the trainee girl that was on duty...will definately be back again as very child... More