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Holiday Inn Edinburgh City - West

3.0 of 5
107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
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Holiday Inn Edinburgh City - West
Ranked #62 of 142 hotels in Edinburgh
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307 reviews from our community

Traveller rating
    95
    131
    57
    15
    9
See reviews for
Families
63
 
Couples
80
 
Solo
17
 
Business
69
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
newcastle
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Only stayed for a single night so only had a short time in this hotel but what I saw was up to the usual standard that I have come to expect from this chain. The check-in and check out process were both efficient, accurate and painless with friendly, helpful staff. The restaurant was pleasant and, again the service was good.... More

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Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

I stayed at this hotel for business this week. The view from my room was spectacular, especially when it had rained and there was a beautiful rainbow near Arthur's Seat in the distance. The room was a good size with 2 large beds. Unfortunately I cannot be so complimentary about the room service. I ordered a meal early because I... More

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Elgin, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Stayed here for a weekend visit to the Capital in May. I had requested a high floor room with a castle view and this is what we got. The view was lovely with huge windows looking out over the CIty and the Castle in the background. The room was compact and quite small but in saying that, it had everything... More

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See 3 more reviews by Janelizzy67 for Edinburgh
Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

The room we got was huge, but the shower was very tiny (could barely stand straight in it with water on me, and I'm only 5'5!). The staff was OK, but when we entered the room a soap had already been used and left there and we had no other bathroom products...not too impressive as a first impression of cleanliness!... More

Was this review helpful? Yes
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
11 May 2013

Dear emilie116, thank you for your recent review on tripadvisor. I am sorry to hear that you had a negative experience regarding the cleanliness of the bathroom I will pass your feedback on to our house keeping manager. However I am pleased to learn that you enjoyed your stay with us and we hope to welcome you back to the... More

York, United Kingdom
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

Stayed here recently for a couple of nights whilst on a short leisure trip to Edinburgh. The room on the fourth floor was nice with two double beds (we'd booked a Standard Double), although the bathroom was compact. We had a good view of the castle and surrounding area. The hotel is very near a shopping centre with a large... More

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Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
11 May 2013

Dear juls63, thank you for taking the time to leave a review for our hotel. I am pleased to learn that you enjoyed your short leisure break with us and that you experienced our views of Edinburgh. Thank you for your kind feedback regarding the quality of the food and our staff. We will look forward to welcoming you back... More

northumberland
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 30 April 2013

Stayed at the holiday inn for one night before flying from Edinburgh airport.. check in was very quick with friendly receptionist, on check inn she informed us they were having a problem with the water system in the hotel, but provided us with bottle water free of charge..Our room consisted of 2 double beds with a fab view over Edinburgh.... More

Was this review helpful? Yes
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
7 May 2013

Dear Ladyburn, thank you for taking the time to leave a review for our hotel. I am very pleased to read that you found our staff friendly and professional. I will pass on your kind feedback to our team. I am also delighted to learn that you experienced our views of Edinburgh from your room.Once again thank you for your... More

Cambridge, England
Top Contributor
80 reviews 80 reviews
57 hotel reviews
Reviews in 42 cities Reviews in 42 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 29 April 2013

Good hotel with excellent staff. Rooms clean and comfortable and every ammenity needed for a one night stay. Food better than normally found in a Holiday Inn with some flair and care evidentv in the preparation. Good size car park and near to the city centre. i would stay here again.

Was this review helpful? Yes
See 3 more reviews by Antarctic for Edinburgh
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
7 May 2013

Dear Antarctic, thank you for your recent review on tripadvisor. I am delighted to learn that you enjoyed your stay with us and that you found our staff excellent and our rooms clean and comfortable. Thank you for your kind feedback and we will look forward to welcoming you back to the hotel again in the future. Kind Regards More

Clackmannan, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 April 2013

Stayed here over Easter, it was great, they had lots of activities on for the kids. Meals were very good, and very reasonable considering. Used the bus to get into edinburgh as the bus stop is directly outside and buses pass every 10 minutes. Will be back

Was this review helpful? Yes
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
28 April 2013

Dear Lisa P, thank you for taking the time to leave a review for our hotel. I am very pleased to learn that you enjoyed your Easter break with us and we will look forward to welcoming you back again soon. Kind Regards More

London
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 26 April 2013

Had a great stay on business. Check in was flawless and informative and I was really welcomed as a priority club member. Rooms clean and restaurant had quick service and a good choice.Good parking I will return when next in Edinburgh

Was this review helpful? Yes
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
28 April 2013

Dear VoyagersLondon, thank you for your recent review on tripadvisor. I was delighted to read that you found your check in experience flawless and the service you recieved in the restaurant was quick. Thank you for your kind feedback and we will look forward to welcoming you back to the hotel soon. Kind Regards More

Norwich
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 25 April 2013

Staying on busines, this is handily located for travel into central Edinburgh by car. The restaurant offers a good range of eveing meals. However, before leaving my room I decided what I wanted from the menu in the room, found it wasn't listed on the menu in the lift so changed my mind and then found a third version in... More

Was this review helpful? Yes
Rachel P, Guest Relations Manager at Holiday Inn Edinburgh City - West, responded to this review
28 April 2013

Dear Jack-Plane, thank you for taking the time to leave a review for our hotel. I am pleased to learn that you found the service in the restaurant good and that you experienced our fantastic views from the top floor. We hope you will come back to visit the hotel again soon Kind Regards More

 
 
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Additional Information about Holiday Inn Edinburgh City - West

Also Known As:
Holiday Inn Edinburgh City - West Hotel Edinburgh
Holiday Inn Edinburgh City - West Hotel
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh City - West Scotland
Address: 107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar/Lounge Free Parking Children Activities Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotels in Edinburgh
#60 Family Hotels in Edinburgh
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Settle in to one of our 101 modern guest bedrooms at the Holiday Inn Edinburgh City West. Located over 7 floors and tastefully decorated throughout, our bedrooms in Edinburgh offer splendid views over Leith port, Edinburgh Castle or the scenic Pentlands Hills.Our rooms have recently received the new look Holiday Inn treatment and been revitalised with new bedding, soft furnishings and our unique pillow menu offering a choice of fillings and comfort levels to ensure that you get a great night’s sleep.The Holiday Inn Edinburgh City West hotel offers you an excellent base for exploring the famous city of Edinburgh, located only 1.5 miles from Edinburgh's bustling city centre and a mere 2 miles from the world famous Edinburgh Castle! Leave your car in our complimentary car park and hop on a bus to the city centre, it only takes 10 minutes! ... more   less 
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Holiday Inn Edinburgh City - West
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