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Sheraton Grand Hotel & Spa

5.0 of 5
1 Festival Square, Edinburgh EH3 9SR, Scotland
Hotel amenities
Ranked #40 of 137 hotels in Edinburgh
4.0 of 5 stars 571 Reviews
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571 reviews from our community

What travellers say about this hotel
  • Club lounge(13)
  • Very nice(10)
  • New rooms(10)
  • Very good(8)
  • Friendly and helpful(8)
  • Great location(6)
  • Princes street(6)
  • Castle view(6)
  • Terrace restaurant(5)
  • Water pressure(5)
Traveller rating
    249
    163
    83
    52
    24
Only show reviews for Family (59) | Couples (236) | Business (87)
Date Rating
BaliBoy55
Bali, Indonesia
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

I just had 3 fabulous nights at the Sheraton Grand Edinburgh and loved every day - especially the one spent on the rooftop spa.....what an experience. Will I be back? You bet I will! More

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Juliette402
Stratford-upon-Avon, United Kingdom
Contributor
15 reviews
12 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW
3
people found this review helpful

I stayed in this hotel for the England - v - Scotland Rugby match over a very cold weekend. The hotel was nearing a major refurb. The rooms and main areas were all done to a very contemporary italian style. The bedrooms have the bathroom with glass walls and 4 doors work as 2. So although very well thought out... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest Many thanks for taking the time to share your review with us all, I am delighted that you enjoyed your stay with us and enjoyed our recently refurbished bedrooms with the Sheraton Sweet Sleeper beds, I agree that they are extremely comfortable. I am also glad that you made time to use the facilities at One Spa, a... More

zackary71
North of England
Senior Contributor
28 reviews
37 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW
3
people found this review helpful

Stayed for 1 night on the back of a great price deal for what was a very expensive weekend given the International Rugby game taking place. In short, we cannot find any fault. I've stayed at SPG properties before and the standards of service I'd experienced previously were certainly maintained here. The staff were all courteous and professional but what... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest Thank you for your review which I have already shared with my colleagues. I am delighted to read that you enjoyed your stay with us last weekend and hope that it's not long before we can welcome you back when next in Edinburgh. Warm regards. JP Kavanagh General Manager More

WellTravelledAbdn
Aberdeen
Senior Contributor
33 reviews
18 helpful votes
4 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

The hotel is a short walk from Princess Street so ideal for sightseeing or business in the centre of town. It is close to Haymarket and Waverley train stations as well. Driving in this part of Edinburgh is a complete nightmare because of all the major roadworks for the tram system. My room was large, modern, clean, comfortable, well equipped... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest Many thanks for sharing your review from your stay with us here recently. I am glad that you enjoyed our recently refurbished Castle view bedrooms. Regarding the refurbishment of our public areas, I can confirm that we are near to completion of this project and hope we can welcome you back when you are next in Edinburgh. Many... More

Raffy_70
Italy
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW
3
people found this review helpful

I have been in this hotel with my family, my parents my husband and I during Christmas 2010. It's Starwood excellence!! Feeling the tradition in a confortable, clean and polite hotel. Wanderfull SPA and very nice staff. Give a try to the afternoon breakfast More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest Thank you for sharing your comments regarding your stay with us last year. I am pleased that you enjoyed your time here in Edinburgh and your stay with us. It is great to hear that you also made time to use One Spa to relax and unwind. I am also delighted that you commented on the service and... More

sara J
Leeds, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Went here on a Business trip, Staff were really helpful, Breakfast was wonderful. The Television in my bedroom had broken, but this was fixed quickly. Would reccomend this to anyone on a business trip. More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest I was delighted to read your comments regarding your recent stay with us and really pleased that overall you enjoyed your stay. I am sorry that you initially had an issue with your TV, but glad that this was rectified immediately. I do hope that it won't be too long before we can welcome you back to stay... More

MJLHants
Hampshire
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

The best hotel I've stayed in for quite a while. Service excellent, room excellent and clean, club lounge very civilised. The gym in the Spa building is very well equipped. My only gripe is that while working in my room in the morning, I was distracted by the noise of the refurbishments outside (pneumatic drill). My room was at the... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest Thank you for taking the time to review your stay with us. I am delighted that you had an enjoyable stay, and made use of our Club Lounge. I can only apologise for the noise that you experienced. Our renovations are near to completion, therefore look forward to welcoming you back very soon. Kind regards. JP Kavanagh General... More

Robert_In_LondonUK
London, United Kingdom
Senior Contributor
30 reviews
29 helpful votes
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

A complete renovation underway so different from the last time we were here. The rooms are now modern with a Scottish flare. Lobby not finished with detours around the corridors of the hotel. I expect my excellent rating will stand when it is finished. For SPG members, this place is exactly what you expect, home away from home. All service... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
9 February 2012

Dear Guest I was delighted to read your comments you have shared after your stay with us. Thank you for your understanding that whilst we decided to carry out these renovations to our public areas, we have ensured that the guest experience is not overlooked in any way. I am pleased to confirm that we are now very near to... More

Chiar0scuro
London
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

The Sheraton, Edinburgh is pretty much what you would expect from this SPG brand in it's most sought after city centres. The location is central within easy walking distance of the tourist sites, business, bars and restaurants. We were given a Club level room which felt surprisingly small. Good decor, newly refurbished, funky bathroom (albeit it felt like the room... More

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member from
Hamilton, Scotland
Senior Contributor
30 reviews
74 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

The Sheraton is undergoing extensive refurbishment of the public areas but they still manage to offer great service. We had a lovely stay in a Club room, with use of the spa. More

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Sheraton Grand Hotel & Spa Also Known As

  • Sheraton Grand Hotel
  • Sheraton Edinburgh
  • Sheraton Spa
  • Edinburgh Grand Hotel Sheraton
  • Edinburgh Sheraton
  • Edinburgh Sheraton Spa
  • Sheraton Spa Edinburgh
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland

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Sheraton Grand Hotel & Spa
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