We stayed 3 nights at the Waterside Inn and from check in to check out everything was great. The hotel requires significant investment and the bedrooms, although clean and comfortable, are in need of refurbishment. The dinner menu is extensive and the dining experiences were very enjoyable with well prepared food served by pleasant, well trained staff. The hotel provides... More

On our arrival this year we were greeted like old friends and regular customers. We have not visited since last hogmanay. The staff were all as friendly as last time and could not do enough to ensure our stay was a happy one. The food is now outstanding in terms of quality and quantity - Michelin stars could hang here... More

Had the misfortune to stay at this hotel at the beginning of 2008. Quite disgusting it was would not repeat the experience ! Rooms were awful,dated not clean,whole place smelled of mould ,fitness centre steamed up all the time .Did not and would not use pool area ! Staff not outstanding either ! Dont go there ! More

Was not a great experience - I visited in October during OE2011 - I had booked it through a hotel reservation company who had moved me to this hotel only a few weeks before. Staff were welcoming enough. Food not the best - frozen vegetable job - chose to eat out after the initial experience. Room extremely dated - headboard... More

Just arrived at this hotel having paid £94.99 for one night, if my company hadn't of paid I'd have slept in the car. Awfull room quality, a step back in time and not in a good way, mouldy ceiling, dirty carpet, some sort of pre historic bathroom once cleaned in the 80's, all I'm looking forward to is seeing manuel... More

Having only stayed here in June the hotel was a huge disappointment this time. The menu was terrible. A la carte well overpriced. Rib-eye steak, if you can call it that, cremated with frozen chips. Beef casserolle with puff pastry, beef fine, puff pastry not cooked properly and you couldn't even cut it. Food lukewarm. Confusion over whether they could... More

First i'd like to remind the moaning minnies who have left negative reviews....weren't you ever told you only get what you pay for ?? As far as we are concerned we absolutely cant complain.We have returned (yes returned) on several occasions now and its now our little bolt hole. What is there to complain about ? Fabulous accommodating staff (Tanya... More

Welcome from receptionist - none, proper miserable and unfriendly. Room - probably OK in 1985 when they were last refurbished. Tatty, old-fashioned, grubby, a TV that Noah used to own and not visible from the bed. Most of the alleged 12 channels didn't work and poor reception on the ones that did. You can buy a telly like this on... More

We stayed here for one very long night. We were first given a room with a disgustingly stained carpet but as it was for one night and we were tired, we didn't complain. However, when the pipes started there horrendous noise, and we couldn't sleep, we did ask for a room change, which was given without a problem. The second... More