I stayed here for one night whilst on a business trip to Aberdeen. My meeting was on Altens so it seemed an ideal place to stay. I was not disappointed. This is a well maintained hotel with very friendly and helpful staff. The hotel is clean, fresh and comfortable. The bedroom was great and included everything you would want including...
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Dear Stevie_M,
Thank you for choosing to stay at Thistle Altens and for the great review, I was delighted to read you found everything to be perfect and you had a great nights sleep with us. I will be sure to share your feedback with the team, as it is their hard work that ensures our guests are well looked...
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Enjoyed a Short stay here. Staff were friendly :) would recommend
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Dear WeeCole,
Thanks for the review, it’s great to see you enjoyed your short stay with us.
I hope we get to welcome you back soon
Regards
Kris Manship
Operations Manager
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I went there for business only, and for that purpose the location was quite good. I was attending a Petrofac course, and it took only about 10 mins to walk there.
The rooms are very nice BUT, while the hotel are trying to save energy, they have replaced their normal spotlight with very low light LEDs. It's fine to save...
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Dear Rasmus K,
Thank you for taking the time to review the hotel and share your feedback. I was pleased to read that you found your room to be nice and generally enjoyed your stay. I will look into your comments regarding the new LED lights we have installed.
Thanks again for the feedback; I hope we get to see...
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From the outside this hotel looks like its been airlifted from Chernobyl - very concrete, very ugly, very eastern bloc.
But, and its a big but, its really nice inside, modern rooms, lovely bar area. I didnt see leisure facilities etc but I really recommend this place. I was working nearby so it was perfect. Dont pay over the odds,...
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Dear GA,
Thanks so much for the review and for choosing to stay at Thistle Aberdeen Altens! I was delighted to read you found the hotel “really nice” on the inside and would recommend us. We have spent over £4 million transforming the inside of the hotel and are currently in the process of refurbishing another 56 bedrooms which are...
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This was our first time staying at the Hotel and we had a fantastic time. The staff were more than helpful and very pleasant, food was great although we only ate in once, room was very spacious and very comfortable. Only downside would be the TV, bad signal on the tv which caused it to look like a blizzard on...
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Dear Amanda Q,
Thanks for choosing to stay at Thistle Altens and thanks for the great review, I’m so pleased to read you had a “fantastic time” with us! I will be sure to share your feedback with the team and our maintenance team are looking into the TV signal in your room to get it fixed.
I look forward...
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well ive stayed here a few times now and always rated it .its a great hotel to stay in and now its well into its new make-over even more better.but alas the food standards have gone way below what is expected from such a great hotel.im here long term so eat every day here and the first night was,nt pleasant...
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Dear Andy M,
I was extremely disappointed and concerned to read you had issues with your restaurant meal. As you are still staying in the hotel I would like to discuss the issue in person, I appreciate you are working nights, so any time that is convenient for you.
I was pleased to read that the rest of your review...
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Great Hotel with good rooms and great breakfast, loads of parking and amenities nearby, easy access to Aberdeen too.
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Dear
Thanks so much for the review, its great to know the hotel ticks all the boxes for you. I will be sure to pass on your feedback to the team.
Hope we get to welcome you back soon
Regards
Kris Manship
Operations Manager
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I have stayed at this hotel many times over the last 20 - 30 yrs on business. It has had a makeover in recent years to upgrade the rooms which are very good for a large hotel whose clientel are mainly business people. The staff are very efficient and friendly and the facilities are generally good. The food is good...
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Dear don_bone,
Thank you for taking the time to review the hotel and share your honest feedback.
I was pleased to read you had a good stay and it’s good to know that all the improvements we have made to the property are being well received by our valued guests.
I look forward to seeing you again in the hotel...
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This is the 2nd time I have stayed here. First time was booked via the internet where you will find greatr deals. Although the food is quite dear it is excellent - the staff are really helpful and friendly and you can use the Gym, Sauna, jacuzzi as well as a physio and hairdresser in the complex.
Your room is...
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Dear costablancabear,
Thank you for choosing to come back to Thistle Aberdeen Altens and for the positive feedback which I know the team will appreciate.
I hope we get to welcome you back for a 3rd stay soon!
Happy New Year from all the team at Thistle Aberdeen Altens
Regards
Kris Manship
Operations Manager
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I stayed here in November 2011 because I couldn't get a room at my usual place. For the price I paid and the brand name I expected an awful lot more thanI experienced. This is one of many examples of hotels in Aberdeen ripping off business travellers and tourists with substandard facilities at extortionate prices.
Check in was poor: I...
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Dear mckaykarenj,
Thank you for taking the time to review your recent stay with us. I was so disappointed and saddened to read that the hotel failed on this occasion to meet your expectations and deliver our service promise. Whilst it made for difficult reading I appreciate the feedback.
I would like the opportunity to discuss these points in person...
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200 Reviews
65 Reviews
52 Reviews
